Holz Possling is a prominent hardware store and wood wholesale supplier based in Berlin, catering to both DIY enthusiasts and professional contractors. The company operates three well-stocked locations, providing an extensive range of over 75,000 products, including wood materials, construction supplies, tools, and garden equipment. With a focus on quality and customer service, Holz Possling employs over 350 knowledgeable staff members who assist customers in selecting the right materials for their projects.
In addition to their retail offerings, Holz Possling also provides specialized services such as transport vehicle and trailer rentals, as well as educational seminars for both home improvement and construction professionals. The company aims to be a one-stop shop for all building needs in Berlin and Brandenburg, ensuring that customers have access to a diverse selection of materials and expertise to support their building endeavors.
Holz Possling receives a mix of feedback from customers, highlighting both commendable service and significant issues. Many reviewers praise the exceptional service and knowledgeable staff, noting that they provide helpful advice and assistance, particularly in locating specific materials.
Read full summaryShow less
Positive experiences often mention the friendly atmosphere and efficient order processing. However, a substantial number of complaints focus on poor product quality, with customers reporting issues such as damaged items and inadequate stock levels. Additionally, some express frustration over unresponsive customer service and a perceived decline in staff availability. While there are notable strengths in service and product selection, the recurring issues with quality and customer support detract from the overall experience.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
3.2
18
100%
● Low
3.2 / 5 overall
=
18 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Mar 2025.
Last 3 months
3.3
12-month avg
3.6
All-time
3.2
Category avg
4.4
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Apr 24
2.0
2
May 24
5.0
2
Jun 24
4.0
1
Jul 24
5.0
1
Aug 24
—
0
Sep 24
—
0
Oct 24
—
0
Nov 24
—
0
Dec 24
—
0
Jan 25
5.0
1
Feb 25
—
0
Mar 25
2.7
3
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 18 most recent reviews.
Top praiseof 9 positive reviews
Customer service33%
3 mentions
“sie hatten dort genau die alten ziegelsteine ij sonderformat, die ich gebraucht habe”
On “Customer service” · Mar 17, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Building Materials.
Overall rating and review count for this company and similar companies
Der Herr mit dem schicken Bard ( Leider kein Namensschild) hat meine Bestellung schnell und sauber aufgenommen und bearbeitet.
Lob an den Zuschnitt, das findet man in der Art in keinem anderen Unternehmen.
Leider ist mir wie in den Bewertungen oft erwähnt aufgefallen das fast alle anderen Abteilungen unbesetzt sind.
Daher nur 4 Sterne
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 50% of recent reviews are 4–5★ and 39% are 1–2★.
About Holz Possling
Holz Possling is a prominent hardware store and wood wholesale supplier based in Berlin, catering to both DIY enthusiasts and professional contractors. The company operates three well-stocked locations, providing an extensive range of over 75,000 products, including wood materials, construction supplies, tools, and garden equipment. With a focus on quality and customer service, Holz Possling employs over 350 knowledgeable staff members who assist customers in selecting the right materials for their projects.
In addition to their retail offerings, Holz Possling also provides specialized services such as transport vehicle and trailer rentals, as well as educational seminars for both home improvement and construction professionals. The company aims to be a one-stop shop for all building needs in Berlin and Brandenburg, ensuring that customers have access to a diverse selection of materials and expertise to support their building endeavors.