Porta Delivery

4.784256559766764 out of 5 stars
4.8
Excellent343 reviews

TrustScore

4.8
4.784256559766764 out of 5 stars
Excellent
5 out of 5 stars
305
4 out of 5 stars
22
3 out of 5 stars
4
2 out of 5 stars
4
1 out of 5 stars
8
343 reviews in total

Review summary

Porta Delivery is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Unique service

What makes Porta collection/delivery services unique and great is that you can contact the delivery person by mobile pho...Read more

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Reliable and most affordable

Cheapest removal service I could find, driver communicated well. No issues with process

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Very efficient service I would use…

Very efficient service I would use again.

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Good Communication and reasonable price.

Good Communication and reasonable price. Driver was friendly and booking the collection/delivery was really simple. 10...Read more

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0
🔥 High engagement

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7 months ago
5 out of 5 stars

Excellent service

Excellent service. Communication and politesse throughout. Nothing was too much trouble,

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A G Surrey.
A G Surrey.
1 reviews
7 months ago
5 out of 5 stars

Great communication and reliable.

Great personal communication from this company. They were reliable and accommodating, all at a very reasonable price.

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7 months ago
5 out of 5 stars

Amazing price

Amazing price. Speedy delivery

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7 months ago
4 out of 5 stars

I would definitely recommend porta and will use them again

There were a couple of false starts with two allocated drivers dropping out which complicated matters for me as I had to change the collection date with the ebay seller twice. However, this was a much cheaper service than any other courier and the driver to drove to a remote part of Wales was excellent. He kept me well informed about times and the rather large sofa-bed was delivered without incident. I would definitely recommend Porta and will use them again.

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Annabel
Annabel
1 reviews
7 months ago
5 out of 5 stars

Excellent Service

Super easy to book. Friendly driver arrived on time and kept me updated on delivery. Good value for money.

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David Perry
David Perry
1 reviews
7 months ago
5 out of 5 stars

Excellent service

Excellent service, professional and exceptional driver who went out of his way to make sure that the consignment was delivered safely and would definitely recommend Porta

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7 months ago
4 out of 5 stars

2nd courier good, reliable, fair price, reduce pollution

Courier did change after not showing up, but new courier had good communication and picked up and delivered item same day. Reasonable cost and like that they are trying to make less journeys to reduce pollution

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7 months ago
5 out of 5 stars

Can’t thank Porta enough!

P45252. Courier Jatinder. My mother wanted to send an item of furniture to me at the weekend and I had no idea how to do this as it’s not something I’ve had to do before! It was travelling from Chichester to Barnsley so quite a long way!!! I settled on ‘Porta’ as it’s really easy to get a quote and you don’t need the dimensions or weight of the item and you pay as soon as you’ve put the details in so, you don’t have to worry about money. You just specify where you want it to go and how many people it would take to move and if you need it the same day. Everything was really well organised and I received information about the courier 2 days before. On the day, Porta emailed with a photo to say the item was on my way. My Mother called me to tell me that they had arrived ‘on the dot’ at 8am. The item was well taken care of and delivered the same day, by two lovely gentlemen from London. I’m really grateful as the furniture is a family heirloom. It’s been an excellent service and I can’t thank Porta and the couriers enough.

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Sidrah
Sidrah
1 reviews
7 months ago
5 out of 5 stars

Amazing experience

Amazing experience! Jacqueline was really helpful in taking the products to the van. The company was really helpful and adjusting timings etc. Will definitely recommend and use again!

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Jane Deacon
Jane Deacon
1 reviews
7 months ago
4 out of 5 stars

My items were picked up and dropped off…

My items were picked up and dropped off safely, driver was friendly and helpful. We had the tel number of the driver, but I think a little more communication would have been good as delivery was 10.45pm we had been waiting at our shop since 7pm which was the aprrox. Delivery time. Maybe some sort of tracking so customers can see where the driver is?

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M De Mohun
M De Mohun
1 reviews
7 months ago
5 out of 5 stars

Great guy

Great guy, turned up on time who was very professional and delivered my chest quickly and safely.

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Sinead Watts
Sinead Watts
1 reviews
7 months ago
5 out of 5 stars

Excellent, fabulous I wouldn’t use anybody else now.

It all started with a solid wood bed frame that was definitely too long for my car and some eye watering quotes for collection and delivery. The patron saint of sticky situations that is Google provided the name Porta and the blurb suggested it had come into being through similar frustrating circumstances to mine. Over the last couple of months they have delivered 3 beautiful baths, some exquisite vanity units, more bed frames than I can remember and a rather lovely fridge freezer is due later this week. The website is easy to use and does what you want it to do and only requires straight forward information; what the item is, where it is, where does it want to go to and when and then a price is provided. In an increasingly complicated world it has refined the process and is refreshingly straightforward. You don’t need the exact postcode to get an idea on costings, so you have the information before buying an item and if you are not in a hurry for the item you can book a slot over the next few weeks which is then cheaper. You can also request two people if the item is heavy or bulky. There were a couple of glitches, but I have used them nearly 15 times in the last couple of months, so not at all surprising. The first order the driver had to cancel for serious family reasons but they found a replacement within an acceptable time frame. Portas ethos seems to be to always find a workable solution, which I appreciate. Their communication is excellent, swift, effective and via WhatsApp. You can also speak to a person easily if you prefer. I highly recommend Porta, give them a go you will be pleasantly surprised.

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7 months ago
5 out of 5 stars

Exceptional service

What a great service from start to finish - excellent communication, friendly , timely and will 100% use the company again. Cannot recommend highly enough. 10/10

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Robert
Robert
1 reviews
7 months ago
4 out of 5 stars

Generallly a great service

Generallly a great service, communication with the courier could have been a bit better. Being able to track the vehicle would be a good improvement.

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I George
I George
1 reviews
7 months ago
5 out of 5 stars

Great Service

Porta Delivery offered the best value for money for this type of service. Communication was really good, keeping me updated throughout the process, making it a smooth and trouble-free experience.

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Mark kane
Mark kane
1 reviews
7 months ago
5 out of 5 stars

excellent comunication

excellent comunication

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Georgina  Raye
Georgina Raye
1 reviews
7 months ago
5 out of 5 stars

Made my life easier!

Really easy, efficient, fantastic communication!

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Matthew Cocks
Matthew Cocks
1 reviews
7 months ago
5 out of 5 stars

Porta genuinely wants to help you move things

I used Porta to make an collection from an auction house in Kent and deliver it to me in London. Everyone I encountered was polite and seemed to want to move things and solve problems. Communication flowed well. Pricing was fair. I would recommend them and will use them again.

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7 months ago
5 out of 5 stars

Decent company

Was very unsure about this company as its new and there are not a lot of reviews. I was selling something on ebay and the buyer wanted to send a courier. Naturally I was sceptical and hesitant that it was a scam. The driver arrived in his beaten up transit van but was a pleasant man. I was given a code that (yay) matched with ebay. The item arrived to its destination a few hours later (up North). So this is a legitimate company and was effortless. I like its ethicalness and simplicity and I would use them again with no hesitations.

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David Sandlan
David Sandlan
1 reviews
7 months ago
5 out of 5 stars

Keeps you informed all the way through

This company keeps you informed and puts your worries to rest for piece of mind. 10 out 10 will use again David

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