Porta Delivery

4.784256559766764 out of 5 stars
4.8
Excellent343 reviews

TrustScore

4.8
4.784256559766764 out of 5 stars
Excellent
5 out of 5 stars
305
4 out of 5 stars
22
3 out of 5 stars
4
2 out of 5 stars
4
1 out of 5 stars
8
343 reviews in total

Review summary

Porta Delivery is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Unique service

What makes Porta collection/delivery services unique and great is that you can contact the delivery person by mobile pho...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Reliable and most affordable

Cheapest removal service I could find, driver communicated well. No issues with process

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Very efficient service I would use…

Very efficient service I would use again.

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Good Communication and reasonable price.

Good Communication and reasonable price. Driver was friendly and booking the collection/delivery was really simple. 10...Read more

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0
🔥 High engagement

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about 1 year ago
5 out of 5 stars

Absolutely amazing service

Absolutely amazing service. Very easy to navigate on-line process and clearly a company with a heart and soul and a genuine desire to deliver a quality service to its customers. The price was very reasonable indeed and makes buying on Ebay on a collection only basis, no longer a problem! Thanks to all.

Helpful?
House of Roya
House of Roya
1 reviews
about 1 year ago
4 out of 5 stars

Great driver Heather

Great driver Heather. Very proactive and helpful. The Porta team are also very helpful and everything works like clockwork. Be sure to give as much detail about the move so that they can find the right van size for you. But overall brilliant service!

Helpful?
Julia
Julia
1 reviews
about 1 year ago
4 out of 5 stars

Good value for money but not the best service

I choose Porta as it states to specialise in furniture transport. I booked an antique table to be collected. The courier had a few issues and delivered the table the day after, but it was fine; it also worked for us. I was a bit disappointed that the table was just placed on an old blanket in the van with no cords or other protection. The courier's communication was basic. He was polite, but I could say he was not specialised in handling furniture with care. So overall, it was good value for money but not a specialised service.

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about 1 year ago
5 out of 5 stars

Perfect service

Perfect service

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about 1 year ago
5 out of 5 stars

Reasonable price and great service

Reasonable price, great communication, and courteous driver... Couldn't have asked for more! Unlike Shiply or AnyVan, Porta's phone number has made it into my Contact list. Shall give them my future business.

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Jayjay
Jayjay
1 reviews
about 1 year ago
5 out of 5 stars

Great communication from Porta…

Great communication from Porta throughout, item arrived safe same day from a far location. Better than other rival companies I have used. Driver communicated throughout. 5 star service, will use as my preferred delivery from now on

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Victoria
Victoria
1 reviews
about 1 year ago
5 out of 5 stars

Highly recommended courier firm

Excellent company. Booking is straightforward and pricing is very competitive. I was updated on the progress of the delivery and the heavy sofa was successfully collected and delivered.

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Allison
Allison
1 reviews
about 1 year ago
5 out of 5 stars

Exceptional service from Porta

My first collection by Porta was much better than any other courier I have used. Heather was assigned my collection and was super helpful. Heather collected and delivered my rug to-day which was great as it did not stay overnight at a storage depot. Great communication too - texts were sent both to the sender and myself keeping us updated. Great service at reasonable price.

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about 1 year ago
5 out of 5 stars

Excellent service

Excellent service. What a brilliant idea this company is and so much cheaper than other services!

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Tamara Rakos
Tamara Rakos
1 reviews
about 1 year ago
5 out of 5 stars

Amazing team

Amazing team. My items has been collected and delivered on same day. Price also really good and reliable; good communication with the team.

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about 1 year ago
5 out of 5 stars

very responsive and helpful.

very responsive and helpful. In our organisation we are very happy to work with Porta Delivery

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Camilla
Camilla
1 reviews
about 1 year ago
5 out of 5 stars

Great Service and Price

Brilliant service and reasonably priced. Was able to get furniture moved from two separate places and the driver was really communicative with updates along the way. Will definitely use again

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Leni Schmack
Leni Schmack
1 reviews
over 1 year ago
5 out of 5 stars

Porta couriers were fantastic at…

Porta couriers were fantastic at sorting out a collection and delivery for me at short notice! Would highly recommend!

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over 1 year ago
5 out of 5 stars

Really impressed with this company

Really impressed with this company. Cost effective, quick to respond on comms and carried out the task perfectly. Would thoroughly recommend.

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Alex
Alex
1 reviews
over 1 year ago
5 out of 5 stars

Highly recommend

Really impressed with Porta! I was looking to move a glass dining table and sofa and was going to cost a lot to get a van big enough, plus, I didn't really want to drive it! I was nervous as I hadn't heard of them before and there weren't loads of reviews but I checked their trst pilot and thought it was worth the risk. I contacted Porta on their whatsapp and they were super responsive and helpful and I got a Sunday slot quite last minute and my van driver was really lovely (thank you Jordan!)! They gave me a broad time frame for his arrival and he was very responsive and helpful. He helped us get the sofa into the van at both ends and couldn't have been more helpful! They sent me a quick link to pay which was super easy. Overall I will 100% be using them again when i move and my family were so impressed they also will be! Really impressed and wanted to leave a review so others can feel reassured and support a brilliant young business!

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Alva
Alva
1 reviews
over 1 year ago
5 out of 5 stars

Personal touch, good follow up

After a poor experience with another delivery platform I stumbled across Porta. The experience was so different - there was a real person on the live chat who answered my questions promptly, my job was arranged and completed easily and the price was competitive. I’d definitely use Porta again and recommend highly to others.

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Toby Hood
Toby Hood
1 reviews
over 1 year ago
5 out of 5 stars

Smooth service and they communicated…

Smooth service and they communicated with me every step! Really efficient easy service

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over 1 year ago
5 out of 5 stars

Jacquie was amazing very professional and polite.

Jacquie was amazing. Thank you Porta again for executing my 2 deliveries with professionalism and on time. Will definitely be in touch again when I have another delivery

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MB
MB
1 reviews
over 1 year ago
5 out of 5 stars

So good!!! A million X better than Shiply!!!

Came across Porta by coincidence and whilst battling with Shiply’s million quotes and emails that followed. Very frustrated and discouraged with the communication with Shiply and just how impossible it was to get anyone to commit without a million messages each time. Porta on the other hand was Excellent- I was blown away by how easy, clear and straightforward online process was. I was so surprised I felt I had to call to double check whether my booking was actually properly logged! All was perfect and Really helpful staff answered my call and confirmed “yes it is just that simple and straightforward”. The price was excellent and actually much better than any I got from Shiply (and I got about 100, and they are still coming and inundating my inbox!!!!). Driver was great- no issues. Kept me informed at every stage. I love the concept it’s a clever business idea that makes so much sense. Love encouraging such businesses! A MILLION times better than Shiply I would highly advise anyone who needs goods transported saves themselves precious time and avoids Shiply and goes straight to Porta.

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Jurgita
Jurgita
1 reviews
over 1 year ago
5 out of 5 stars

I use this delivery company not first…

I use this delivery company not first time.Very happy every time and reasonable prices

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