Pedí un combo de 4 piezas
Pedí un combo de 4 piezas, papas fritas, dos purés, un biscuit y refresco y solo me llegó tres piezas y un puré y ya 😡😡🤬🤬
Popeyes Louisiana Kitchen is a fast-food restaurant chain specializing in fried chicken, seafood, and other Louisiana-inspired cuisine. Founded in 1972, the company has established a strong presence in the food and beverages sector, focusing on delivering flavorful, high-quality meals to customers. Popeyes is particularly known for its signature spicy fried chicken, chicken sandwiches, and a variety of sides, making it a popular choice among fast-food enthusiasts. The target market for Popeyes includes families, individuals seeking convenient dining options, and fans of Southern-style cooking. With locations across the United States and internationally, the company caters to a diverse customer base, providing both dine-in and takeout services. Popeyes aims to offer a unique culinary experience that highlights the rich flavors of Louisiana cuisine, appealing to a wide range of consumers looking for tasty and satisfying meals.
Popeyes Louisiana Kitchen receives mixed feedback from customers, with a notable divide in experiences. Many reviewers appreciate the great service and delicious food, highlighting the staff's politeness and attentiveness.
However, a significant number of complaints focus on food quality and order accuracy. Customers report receiving incorrect or incomplete orders, such as missing items or smaller portions than expected. Additionally, issues like cold food and cleanliness are frequently mentioned, with some locations described as dirty and poorly maintained. While some patrons enjoy their meals, others express frustration over long wait times and subpar chicken quality. Overall, the sentiment leans negative, reflecting a need for improvement in service consistency and food preparation.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.7 | 60 | 100% | — | ● Low |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Excellent staff, Excellent service, Excellent food”
“Don’t waste your money stick to kfc Service staff lovely Chicken quality rancid smells like ass and tastes off”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Food & Beverages.
| Company | Overall | Legit | Service | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|
| 2.7 out of 5 (poor) | 100 out of 100 | 3.0 out of 5 (fair) | 3.4 out of 5 (fair) | — | 60 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.1 out of 5 (fair) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.4 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.8 out of 5 (poor) | 1.4 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | 51 |
Bottom line: Popeyes Louisiana Kitchen is #4 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 3.0).
60 reviews of Popeyes Louisiana Kitchen. Filter by what matters to you.
A month ago
Pedí un combo de 4 piezas, papas fritas, dos purés, un biscuit y refresco y solo me llegó tres piezas y un puré y ya 😡😡🤬🤬
A month ago
So fist of there was a dirt stain on the lid of my water wich gives me the feeling this was not very clean and there was a small bit of dust? I think it was i am not sure In my ice cream this place n... See more
A month ago
Bon accueil en particulier un jeune garçon ki s'est montré disponible et poli et ct bon aussi.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 42% of recent reviews are 4–5★ and 58% are 1–2★.
Pedí un combo de 4 piezas, papas fritas, dos purés, un biscuit y refresco y solo me llegó tres piezas y un puré y ya 😡😡🤬🤬
So fist of there was a dirt stain on the lid of my water wich gives me the feeling this was not very clean and there was a small bit of dust? I think it was i am not sure In my ice cream this place needs serious cleaning I didn't eat my food in then end it was too bad
Bon accueil en particulier un jeune garçon ki s'est montré disponible et poli et ct bon aussi.
I went to the new location on Hall rd, in Clinton twp., Michigan. I purchased the 6 wing combo. When I got home, there were 6 drummettes in the box, not 6 full wings like it was the last time. The container of Cole slaw, wasn't even half full. I also got a pineapple lemonade for a total of $16.xx I may be old, but to me, when the menu says 6 wings, I expect 6 full wings, not 3. With times so tough, I wouldn't have thought a Southern company would do this to there customers. I won't be back. Very disappointed.
These were the smallest thighs and drumstick I have ever gotten from ANY chicken place. I could put 2 thighs in the palm pf my hand and still have room left over. Not 1 single piece of chicken was over 3 1/2 inches. And at nearly 2 times the price of nearby competitors.
Très très bon j’ai adoré
Excellent staff, Excellent service, Excellent food
Tutto buono e molto gentile lo staff Soprattutto i panini
Food was cold, everywhere was dirty and the water couldn't even run in the toilets. Not to mention the drinks were just sparkling water. Not coming again. Staff were rude too.
I have been to Popeyes in kingston 1 chicken tender & fries . It takes 30mins to get OMG !! Don't visit here if you don't have enough time for waiting !!
Ho mangiato da popeyes al FASS, una insalata, tutto buono, ma usano il cuppettone che e’ indigesto per una alta percentuale di popolazione, altri fast food non lo usano. Dovrebbero pensare di sostituirlo con una lattuga.
Todo riquísimo 😍😋
On a attendu 50 minutes sans rien à manger. C’est trop nul. En plus c’est presque vide…
Don’t waste your money stick to kfc Service staff lovely Chicken quality rancid smells like ass and tastes off
A bit disappointed as I drove out a bit to get Popeyes. Restaurant closes at 11p. At my time of order 9:30 p.m. several items such as mashed potatoes, shrimp, several pcs of chicken and mac and cheese were sold out and told by agent that there not making any more. Store Kingston ON. 1046 Princess St.
Went to the 2 new restaurants in Bristol - awful food. they're expanding too quickly and the quality of the food sucks. cold, sloppy - just not a good experience. they need to invest in their staff.
Popeyes de Avenida Madrid 220, Zaragoza. Pedimos dos latas de cerveza para tomar en las mesas de fuera. Precio 5,8€. Le pregunto si esta bien y me dice que si , que cada lata son 2,9€. Despues de pagar le pide al compañero las dos latas y me las da a temperatura ambiente. Le digo esto esta caliente, me responde que "Es lo que tengo" pues devuelveme el dinero y no volverè. Vaya porqueria de servicio y precios
I ordered a 4 piece. It gave me and upset stomach.
My specific complaint is about the Popeyes on 2164 Annapolis Road in Severn Maryland. They have a Spanish worker in there that is very racist called me the n-word but he doesn't even speak good English. I am making sure everyone knows not to go to this Popeyes
Popeyes Louisiana Kitchen is a fast-food restaurant chain specializing in fried chicken, seafood, and other Louisiana-inspired cuisine. Founded in 1972, the company has established a strong presence in the food and beverages sector, focusing on delivering flavorful, high-quality meals to customers. Popeyes is particularly known for its signature spicy fried chicken, chicken sandwiches, and a variety of sides, making it a popular choice among fast-food enthusiasts. The target market for Popeyes includes families, individuals seeking convenient dining options, and fans of Southern-style cooking. With locations across the United States and internationally, the company caters to a diverse customer base, providing both dine-in and takeout services. Popeyes aims to offer a unique culinary experience that highlights the rich flavors of Louisiana cuisine, appealing to a wide range of consumers looking for tasty and satisfying meals.
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