Pedí un combo de 4 piezas
Pedí un combo de 4 piezas, papas fritas, dos purés, un biscuit y refresco y solo me llegó tres piezas y un puré y ya 😡😡🤬🤬
Popeyes Louisiana Kitchen is a fast-food restaurant chain specializing in fried chicken, seafood, and other Louisiana-inspired cuisine. Founded in 1972, the company has established a strong presence in the food and beverages sector, focusing on delivering flavorful, high-quality meals to customers. Popeyes is particularly known for its signature spicy fried chicken, chicken sandwiches, and a variety of sides, making it a popular choice among fast-food enthusiasts. The target market for Popeyes includes families, individuals seeking convenient dining options, and fans of Southern-style cooking. With locations across the United States and internationally, the company caters to a diverse customer base, providing both dine-in and takeout services. Popeyes aims to offer a unique culinary experience that highlights the rich flavors of Louisiana cuisine, appealing to a wide range of consumers looking for tasty and satisfying meals.
Popeyes Louisiana Kitchen receives mixed feedback from customers, with a notable divide in experiences. Many reviewers appreciate the great service and delicious food, highlighting the staff's politeness and attentiveness.
However, a significant number of complaints focus on food quality and order accuracy. Customers report receiving incorrect or incomplete orders, such as missing items or smaller portions than expected. Additionally, issues like cold food and cleanliness are frequently mentioned, with some locations described as dirty and poorly maintained. While some patrons enjoy their meals, others express frustration over long wait times and subpar chicken quality. Overall, the sentiment leans negative, reflecting a need for improvement in service consistency and food preparation.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.7 | 60 | 100% | — | ● Low |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Excellent staff, Excellent service, Excellent food”
“Don’t waste your money stick to kfc Service staff lovely Chicken quality rancid smells like ass and tastes off”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Food & Beverages.
| Company | Overall | Legit | Service | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|
| 2.7 out of 5 (poor) | 100 out of 100 | 3.0 out of 5 (fair) | 3.4 out of 5 (fair) | — | 60 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.1 out of 5 (fair) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.4 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.8 out of 5 (poor) | 1.4 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | 51 |
Bottom line: Popeyes Louisiana Kitchen is #4 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 3.0).
60 reviews of Popeyes Louisiana Kitchen. Filter by what matters to you.
Pedí un combo de 4 piezas, papas fritas, dos purés, un biscuit y refresco y solo me llegó tres piezas y un puré y ya 😡😡🤬🤬
So fist of there was a dirt stain on the lid of my water wich gives me the feeling this was not very clean and there was a small bit of dust? I think it was i am not sure In my ice cream this place needs serious cleaning I didn't eat my food in then end it was too bad
These were the smallest thighs and drumstick I have ever gotten from ANY chicken place. I could put 2 thighs in the palm pf my hand and still have room left over. Not 1 single piece of chicken was over 3 1/2 inches. And at nearly 2 times the price of nearby competitors.
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Polarized pattern: few middle ratings. 42% of recent reviews are 4–5★ and 58% are 1–2★.
Don’t waste your money stick to kfc Service staff lovely Chicken quality rancid smells like ass and tastes off
A bit disappointed as I drove out a bit to get Popeyes. Restaurant closes at 11p. At my time of order 9:30 p.m. several items such as mashed potatoes, shrimp, several pcs of chicken and mac and cheese were sold out and told by agent that there not making any more. Store Kingston ON. 1046 Princess St.
Popeyes de Avenida Madrid 220, Zaragoza. Pedimos dos latas de cerveza para tomar en las mesas de fuera. Precio 5,8€. Le pregunto si esta bien y me dice que si , que cada lata son 2,9€. Despues de pagar le pide al compañero las dos latas y me las da a temperatura ambiente. Le digo esto esta caliente, me responde que "Es lo que tengo" pues devuelveme el dinero y no volverè. Vaya porqueria de servicio y precios
I ordered a 4 piece. It gave me and upset stomach.
My specific complaint is about the Popeyes on 2164 Annapolis Road in Severn Maryland. They have a Spanish worker in there that is very racist called me the n-word but he doesn't even speak good English. I am making sure everyone knows not to go to this Popeyes
I have had multiple issues with incorrect orders. This last time I ordered 3 two piece specials with 2 regular mashed potatoes. On arrival at home they only gave me 1 two piece special. Had to drive back, another 6 mile round trip. The manager said it was my responsibility to verify the order is correct before leaving the window, not theirs. BS. They should get the orders correctly and not blame the customer. Restaurant at Universal City Tx. Never going back.
On m’a demandé de mettre un avis favorable contre un désert gratuit, ce qui n’a pas été le cas j’ai donc modifié cet avis. Modif n•2 : ils ont oublié ma sauce barbecue pour mes tenders, très sec du coup.
Disorganizzazione massima e tempi di attesa biblici assolutamente non in linea con il tipo di fast food. Pos non funzionanti e li scopri in cassa dopo fila chilometrica. Tutto hype, da chiudere e rivedere la gestione e formazione e numero del personale. Non torneremo per scoprirlo
I'm purposely leaving a low review because your staff need better training. Every single time I have made an order from Popeyes, the staff never put basic items such as tissue and cutlery inside the bag. The fast food industry is basic...food, tissue, sauce, cutlery. When you get that wrong constantly, I have to look at the entire company and question what else you're getting wrong.
Ordered a 14 piece chicken tender family meal and literally got 4 tenders. They were old and dry too. Terrible customer service all the way up the complaint ladder. Was given rewards points for my trouble. Popeyes used to be so good, I hate to see this from them especially. All the good places are bad now.
I am a regular visitor at Wembley branch and I have my breakfast and lunch very often at this place. Today I redeemed my 4000 points for Chicken patty burger in the morning for breakfast and I even showed the Manager on Shift that I have redeemed my 4000 points and for the chicken burger and because of technical glitch from their end she was unable to find my order and she didn’t gave me the burger and she even told me yesterday also the same problem happened with one of the customer. I request her and she even knows me as I am a regular visitor but she didn’t give me. I have deleted my app on the spot in front of her and will never ever enter in this branch nor any of your popeyes branch as my day was started on a very bad note by your staff. 0 out of 10 for everything. Hope other customers don’t suffer because of the new way of redeeming points which is just a new way of making money and fleecing customers
Popeyes Louisiana Kitchen is a fast-food restaurant chain specializing in fried chicken, seafood, and other Louisiana-inspired cuisine. Founded in 1972, the company has established a strong presence in the food and beverages sector, focusing on delivering flavorful, high-quality meals to customers. Popeyes is particularly known for its signature spicy fried chicken, chicken sandwiches, and a variety of sides, making it a popular choice among fast-food enthusiasts. The target market for Popeyes includes families, individuals seeking convenient dining options, and fans of Southern-style cooking. With locations across the United States and internationally, the company caters to a diverse customer base, providing both dine-in and takeout services. Popeyes aims to offer a unique culinary experience that highlights the rich flavors of Louisiana cuisine, appealing to a wide range of consumers looking for tasty and satisfying meals.
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