PODS Moving & Storage Reviews

Absolutely great, easy to use, was able to move at my own pace the price was way better than I expected and better than other options/ competitors. All of the drivers had great communication and my items arrived exactly how I packed it. I will definitely use PODS again and I would recommend them to everyone I know!

I needed an economical option while I transitioned from a house to a new apartment. Pod was easy to load and was able to store my goods during the transition. All my items arrived unscathed.

The pod was a perfect size for our needs

Good people all the way around no issues came up. Everything went smooth as butter.

two men worked all day and did a good job

The drivers were excellent, and I never had an issue gaining access to my POD.

It was your employees doing a great job to make our transition easier. The lady that booked us was amazing. The gentleman that dropped off was great. The person who picked up also great. Would definitely reuse.

Price is great. Compared to other s

They’re very courteous people to deal with March 2026-September 2026

Great communicators! Great Customer Service! Moved many times and used Pods for every move. They never disappoint!

★☆☆☆☆ — Across the country? Apparently. Another 123 miles? You’re on your own. PODS will transport my household belongings across the country, but won’t deliver them from Carlsbad to El Centro—a distance of roughly 123 miles. Their delivery coverage has a glaring hole, and I’m the one left dealing with the consequences. I’m a disabled veteran. Because PODS won’t complete this trip, I now have to rent a vehicle, unload everything from the container where it’s already packed, load it into the rental, drive through the steep mountain pass into El Centro, and unload everything again. That means additional expense, physical strain, and an entire moving operation I have to arrange myself. My belongings are already in a moving container, yet I have to take them out and move them another way. The absurdity speaks for itself. A company offering moving and storage services should understand how consequential a delivery limitation like this is. For someone with a disability, it creates far more than an inconvenience. Before you put your household belongings into a PODS container, verify that they will deliver to your exact destination. Don’t assume a company that can move your possessions across the country can also handle the last 123 miles. In my experience, PODS has turned the final leg of my move into an expensive, exhausting do-it-yourself job. I would not recommend them.

On time. Clean POD. On time pick-up

Timely. Easy dropoff and delivery.

I was told they charged me for the delivery and pick up fees and then had to pay for pick up fees.

Great customer service

The driver's always called prior to arrival and they arrived within the time frame that they told me. (EG: I will be there in 45 mins, and they arrived in or earlier than 45mins). Driver's were all very friendly and skillful.

Pod was good. The emails I got bombarded with to rate my experience lowered the experience!

Ease of scheduling and convenient for moving

customer service was informative, price was competitive, and delivery and pickup on time.

Pods delivered a container with missing bolts causing rain to come through. The door was not aligned correctly causing the latch to not function properly. Call center is outsourced and the wait time to speak with anyone is longer than normal. I wouldn’t recommend.