PMT Online is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.
I had a mixer returned to them in April. Still chasing getting it back almost 3 months later. No replies can’t get through to customer service etc on phone and no email replies. They have basically stolen the mixer on me.
Big thank you to the amazing service offered at the Newcastle branch, especially from Nick. Helped me loads with my A-level project which I am doing about guitars.
I ordered an electric guitar on 28.05.25. It was supposed to be delivered on 30.05.25 but it was not. When I contacted the company, they told me that they would ship it again, it's been almost a month but I still haven't received my order. I will complain to #citizensadvice.org.uk, I want my money back. Don't order from here, they don't care.
I emailed about an electronic drum kit I was thinking of buying, I got emailed back by a really helpful guy, Jacob. I got the drum kit and it’s an amazing investment. I absolutely love it.
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www.pmtonline.co.uk1,000 total • Write a review
Awesomewith quick deliver. I don't have a huge about to say, it was just an online order that was very quick. When I have got to the shop in person they have been very helpful.
Order ready for collection in minutes,friendly and helpful staff. Would highly recommend.
Great delivery timing, good price, good communication. Nothing to fault.
Ive bought quite a bit of kit from PMT both online and innthe shops and the service is always excellent 👍 luv the Ampeg Venture V3 head and 2x10 portaflex cab. Great combination providing that unbeatable tone 👍
I was told my purchase would arrive on Thursday 10thApril, it has not arrived yet and no communication from PMT
