My experience with PLS solicitors has…
My experience with PLS solicitors has been great. The whole process was so easy with them. I would definitely recommend PLS solicitors for conveyancing. Thank you
4.4
Great
1,000 reviews
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Review summary
PLS Solicitors receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
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Based on reviews, created with AISee what reviewers are saying
Great experience
Alex Spragg and team have been super helpful throughout the whole process; friendly and kind with their advice, clear with communication, and everything has felt incredibly easy and straight forward. I couldn’t be more appreciative of their support throughout!
Good service from PLS
Good service from Sophie W’s team at PLS. Great portal for customers, team very friendly and quick to respond when contacted. Great communication on the transfer day. Highly recommended!
Happy to help always
Ready to go above and beyond
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www.pls-solicitors.co.ukAll reviews
1,000 total • Write a review
Showing 951 - 960 of 996 reviews
PK
Absolutely disaster
Absolutely disaster. The person who was dealing with my case, Armi is laze and without knowledge about his job.
Date of experience: October 24, 2023
TN
Rubina Rob was particularly very…
Rubina Rob was particularly very helpful. The PLS process for conveyancing and completing property purchase is good with the helpful online portal. The only thing is in the initial process before My purchase was allocated to a specific person, I often had to chase for information. Thankful for Rubina for more streamlined support.
Date of experience: October 23, 2023
ZW
First Time Buyers
PLS have made the process of buying our first home an absolute doddle. We picked up PLS very last minute and they managed to sort the paperwork out to get to exchange in record time They keep in constant communication with us and were ready to answer any questions we had and would explain everything. Would highly recommend them to anyone Thank you to Rhianne and her team!
Date of experience: October 21, 2023
AB
Alex B
US
Extremely slow to answer pressing…
Extremely slow to answer pressing queries when it comes to a house move. Had to do a lot of the chasing for information myself and there is no acknowledgement that my emails to them have been received and are being acted upon. Multiple times I've had to chase my own email
Date of experience: October 20, 2023
RP
I have had an excellent experience…
I have had an excellent experience working with PLS for conveyancing of my mortgage. I have worked with them 3 times and find them professional, responsive, and their online portal excellent. I can highly recommend my solicitor Adam Williams.
Date of experience: October 20, 2023
Mw
Seamless
It was seamless , only part was a pain completing online portal. Otherwise really good communication.
Date of experience: October 20, 2023
N
Nikki
US
Outstanding service throughout the…
Outstanding service throughout the whole process. Buying our first home was the most terrifying and exciting experience of our lives, Liam his team did everything they could to put us at ease and keep us informed. I’d definitely use them again, an outstanding service
Date of experience: October 19, 2023
ŁW
Not best experience
- Purchase successful, but it took long time since process started - I had to chaise for everything via emails and many times by phone, as as mention in some comments here, many times promised to be called back with no response, email replied just before office close so there is no possibility to get reply same day - few mistakes in doxuments, I had to highlight before completion and appears again after month, like amount of property for mortgage, simple but annoying - poor quality searches - I don’t understand and how as some of my friend get very nice search packs from external companies as well using PLS and paid same for it, but my has not provide as mane useful and detail information, - additional costs which i don’t have energy to follow up more, as buying a house is enough stressful process I use this service as my friends were happy to buy a flat in Liverpool but I would not recommend this experience with PLS to my friends.
Date of experience: October 19, 2023
G
Gioia
US
Don’t trust this business - Avoid avoid avoid
Funny you saying, you have called me and Charlotte ha provided an update, this shows to people how lying it’s your business standard practice. For context I had to call them yesterday (18/10) to chase for an update, so stating that you have called me is a complete lie, and the only thing Charlotte has provided is “the team is looking into this, I will call you back in the afternoon” of course I didn’t receive a call back, as this is probably your standard practice of business. Received an email this morning, which probably meant to be sent yesterday (looks like they are not even able to sent an email) “ Good Evening, Please note iam still reviewing your file and i will update you tomorrow.” Now of course, at the time of writing this review 19/10 at 14:36 no body has called me back. It is really unfortunate that you lie to people, provide misleading information on purpose to then extra charge them. So until the case won’t be resolved, removing from the bill what shouldn’t be in there, I will keep posting and updating the people on what means dealing with you, so they are aware! If you have to comment making yourself looking a professional business not stating the factual things avoid. Ref number: 563958
Date of experience: October 19, 2023
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