Review summary

PLS Solicitors receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

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My experience with PLS solicitors has…

My experience with PLS solicitors has been great. The whole process was so easy with them. I would definitely recommend PLS solicitors for conveyancing. Thank you

Great experience

Alex Spragg and team have been super helpful throughout the whole process; friendly and kind with their advice, clear with communication, and everything has felt incredibly easy and straight forward. I couldn’t be more appreciative of their support throughout!

S
Good service from PLS

Good service from Sophie W’s team at PLS. Great portal for customers, team very friendly and quick to respond when contacted. Great communication on the transfer day. Highly recommended!

ME
Happy to help always

Ready to go above and beyond

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All reviews

1,000 total • Write a review

Showing 911 - 920 of 996 reviews
UF
5 out of 5 stars

First time buyers & brilliant experience

Massive thanks to Liam Johnson for making the whole process run smoothly and keeping us up to date throughout the whole buying process. He made sure he communicated everything along the way and was always available to answer our queries. And made an huge effort to ensure completion stayed on track despite running into very last minute complications that could've delayed our completion. Thanks again for all your help and hard work

Date of experience: November 30, 2023

AW
5 out of 5 stars

PLS have acted efficiently and rapidly…

PLS have acted efficiently and rapidly and my house buying process has all run smoothly and I have been kept up to date at all times, highly recommend.

Date of experience: November 30, 2023

GD
1 out of 5 stars

Using for a new build purchase

Using for a new build purchase. Appalling service. They ask for information that you sent them two weeks before, and keep adding new information requirements. Clueless beyond belief. Your develop will claim that you save £500 by using PLS - don't fall for it, you'll spend far more than that in lost wages and frustration. P.S. Emailed two directors of PLS about their shambles, with no response, so ignore the nonsense replay from PLS below saying they'd love to hear from me

Date of experience: November 29, 2023

CS
5 out of 5 stars

Matthew was extremely helpful…

Matthew was extremely helpful throughout.

Date of experience: November 29, 2023

NW
5 out of 5 stars

Cool and calm under pressure

Matthew was cool and calm under pressure and highly responsive when crunch time came around. Would highly recommend.

Date of experience: November 28, 2023

NH
5 out of 5 stars

Fab!

Matthew Howard was all good, nothing bad. He resolved complex and frustrating issues with my flat's Management Company, in order that the sale of the property was finally achieved. He was always professional, courteous and efficient regarding both communication and correspondence with myself and instilled confidence in me that the transaction would eventually be finalised.

Date of experience: November 28, 2023

NK
5 out of 5 stars

Helpful and professional

We had a bit of a nightmare with our purchase due to the vendors solicitors. Our solicitor Matthew Howard did a great job and getting these issues resolved and managed to get the sale through in time before our mortgage offer expired. I have spoken to Matthew and others in the office who all have been very helpful. My only gripe has been the online portal can be a bit hit and miss. For example we did not receive email notifications for some of the updates on the portal.

Date of experience: November 22, 2023

MG
5 out of 5 stars

Matthew Howard

I would just like to thank Matthew Howard from PLS solicitors fir everything he has done. To make the whole experience of selling a buying a home so easy and stress free. He even had to put up with my lack of computer skills which I take my hat of to him. Thanks for everything I would highly recommend his company and especial Matthew and the team for always answering questions quickly and clearly. Wish him all him all the very best.

Date of experience: November 22, 2023

JL
5 out of 5 stars

A Very Positive Experience

I have been very pleased by the job that PLS have done. As a first time buyer, I was tentative not to go with a local firm but had PLS recommended to us by the firm handling the sale on behalf of the vendors and thought we'd take a chance (having seen they had favourable reviews on various sites). Daniel Crowther was our case handler and was always on hand to answer questions. The PLS tracker kept us updated throughout and Dan equally did so as well. Occasionally I felt the need to chase up certain things but always found that these were in hand. If there was one thing I would say, as is laid out in their terms and conditions and of which I was fully aware and expected, the initial quote that you are given will likely be somewhat below the amount you pay due to the list of things that caused an additional fee to be charged. It was all transparent and the final price is still competitive by comparison to a local solicitors but just worth doing a check before you sign!

Date of experience: November 22, 2023

CM
5 out of 5 stars

Transparency and Efficiency throughout !

PLS were so very efficient in helping my Son to purchase his first home. PLS were transparent and their communication second to none. Would highly recommend this firm of Solicitors for conveyancing.

Date of experience: November 20, 2023

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