My experience with PLS solicitors has…
My experience with PLS solicitors has been great. The whole process was so easy with them. I would definitely recommend PLS solicitors for conveyancing. Thank you
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4.4
Great
1,000 reviews
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Review summary
PLS Solicitors receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
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Based on reviews, created with AISee what reviewers are saying
Great experience
Alex Spragg and team have been super helpful throughout the whole process; friendly and kind with their advice, clear with communication, and everything has felt incredibly easy and straight forward. I couldn’t be more appreciative of their support throughout!
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Good service from PLS
Good service from Sophie W’s team at PLS. Great portal for customers, team very friendly and quick to respond when contacted. Great communication on the transfer day. Highly recommended!
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Happy to help always
Ready to go above and beyond
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Company details
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Contact info
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Website
www.pls-solicitors.co.uk
All reviews
1,000 total • Write a review
Showing 481 - 490 of 996 reviews
AS
Positive experience
Overall we’ve had a very good experience with PLS. It felt we were kept up to date on a regular basis and Caroline was quick to respond and always helpful. It was good to have the portal as a quick and easy way to access information and know which stage we were at.
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RB
Although the sale of house was delayed…
Although the sale of house was delayed by the length of time for probate to be filed and granted, Matthew Howard was efficient and patient throughout the process making sure we were up to date with the necessary paperwork resulting in the final painless transition of exchange of contracts yesterday.
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DC
Excellent and Professional Service
Our conveyancing work was managed excellently with clear professionalism Lucy Hubbard & Team, walked with us through the process, explaining each stage honestly and in simple terms while working at pace to beat the set deadlines. We recommend them highly!
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MS
Rubina and the team were wonderful
Rubina and the team were wonderful, and guided us through this very stressful time. They always answered the telephone and were able to satisfactorily answer all our questions and provide peace of mind. I highly recommend PLS for conveyancing. Stephen Williams.
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SP
Been dealing with William & team
Been dealing with William & team. We had a excellent experience, very professional and fast! Would definitely recommend. Thank you!
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VO
Thank you Megan & Team
As a first-time buyer, I experienced some cold feet and nervousness, but Megan and the Team, especially Sophie, were very helpful in guarding me from start to finish. Their responses were prompt, cordial, and professional. I would recommend PLS Solicitors any day and any time!
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K
Do not use this company
I had an incredibly frustrating and awful experience with PLS. They were acting on both the purchase and sale of my property, and their complete lack of communication made the process extremely stressful. Emails and calls went unanswered for weeks and months leaving me in the dark about the progress as well as nothing being explained through out. Even worse, after completion, they withheld my funds for over two weeks with no explanation or urgency to resolve the matter. I had to chase them repeatedly, and their attitude throughout was dismissive and very unprofessional. I strongly advise avoiding this firm if you value transparency, timely communication, and basic customer service. Absolutely appalling experience. The most stressful 10 months of my life, I wish I had read all the bad reviews before agreeing to work with this terrible company.
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D
Excellent experience with PLS
I had an excellent experience with PLS Solicitors, and I want to give a special commendation to my case handler, Gemma Wilson. She was incredibly patient and understanding regarding all my needs. There were definitely moments when I needed to be handheld, and Gemma was right there with all the relevant information. Her support made a significant difference in my case, and I truly appreciate her dedication. Highly recommend! Gemma, once again I honestly appreciate your tenacity and overall approach with this purchase especially since it was off Plan in March and only completing yesterday! It was a long but pleasant experience. Thank you so much once again.
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H
Josh Randles
Me and my parter are first time buyers who dealt with Josh. He helped made the experience for us extremely fast and smooth as possible with no issues. He updated us both regularly and was very quick to respond throughout the whole process. Thankyou Josh for all your help, would definitely recommend him.
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