Review summary

PLS Solicitors receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

My experience with PLS solicitors has…

My experience with PLS solicitors has been great. The whole process was so easy with them. I would definitely recommend PLS solicitors for conveyancing. Thank you

Great experience

Alex Spragg and team have been super helpful throughout the whole process; friendly and kind with their advice, clear with communication, and everything has felt incredibly easy and straight forward. I couldn’t be more appreciative of their support throughout!

S
Good service from PLS

Good service from Sophie W’s team at PLS. Great portal for customers, team very friendly and quick to respond when contacted. Great communication on the transfer day. Highly recommended!

ME
Happy to help always

Ready to go above and beyond

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All reviews

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Showing 321 - 330 of 996 reviews
MB
5 out of 5 stars

Brilliant from start to finish during…

Brilliant from start to finish during the completion of the purchase of my Sons first home. The online portal and ease of contact was exceptional. We were able to monitor progress constantly. We were on a short timescale to complete and not once was I concerned, the experience was seamless. Our experience has also to be attributed to the associate who was assigned to us, Sam who is based at the Altrincham office was fantastic from start to finish! Thank you!

Date of experience: March 2, 2025

AP
2 out of 5 stars

My experience with PLS as a first-time…

My experience with PLS as a first-time and shared ownership buyer has been quite bad. First of all, they kept sending me extra charges after the initial quoted fee, which should have been included in the quote as no transaction can be completed without them(e.g. ID verification fee). They were also not thorough at all with their communication and reports on the property to the point that I had to keep calling them to ask things - and the worst part is that every time I called I would be redirected to the solicitor’s assistant instead of the actual solicitor and I would never get an answer as the assistant was not knowledgeable enough to provide one.

Date of experience: March 1, 2025

MB
5 out of 5 stars

PLS provided me with a great service to…

PLS provided me with a great service to purchase my first home. Responses were quick and efficient and the online portal was great for keeping track of my purchase. Completion was completed in the timeframe required without issue. I would recommend PLS to anyone.

Date of experience: March 1, 2025

JP
1 out of 5 stars

Poor experience

Started off well, easy to use app. Quote for services was very reasonable which included a remortgage and transfer of equity. I’ve been emailed a letter with an extra £800 of additional charges. I have queried this and staff are not interested. Told these charges are not optional so will not be continuing with this company. Wasted my time and poor business practices adding extra charges which had doubled the quote given after I had signed.

Date of experience: February 28, 2025

E
5 out of 5 stars

PLS solicitors are marvellous

PLS solicitors are working very hard. They have a portal so that you can track your process and if you have any question, they respond very quick and get your problem sorted. Highly recommend .

Date of experience: February 28, 2025

MW
5 out of 5 stars

Would recommend Liam

Liam worked well with my mortgage advisor to keep things moving along. Completed in just over 2 months so well under average. Also kept on top of sellers solicitors as well and was firm when necessary.

Date of experience: February 28, 2025

VL
5 out of 5 stars

This is a very helpful

This is a very helpful, nice and pro solicitors firm.

Date of experience: February 28, 2025

RS
5 out of 5 stars

Great Solicitors …

I have used three online solicitors in the past and PLS are, by far, the best. I would have no reservations in recommending them to anyone. Their communication was excellent and were quick to allay any worries or concerns that I had.

Date of experience: February 27, 2025

C
5 out of 5 stars

Totally professional and helpful.

PLS handled the sale of our property and purchase of our new flat. Very professional and helpful throughout the process. James Hayes and his team did a great job and I would thoroughly recommend PLS

Date of experience: February 26, 2025

L
5 out of 5 stars

Liam has been fantastic from start to…

Liam has been fantastic from start to finish. Despite there being a number of delays and challenges with our chain, he has was professional, efficient and kept us well informed throughout entire process. We're really glad we had Liam assigned to our case and would definitely recommend him, and PLS, in the future.

Date of experience: February 25, 2025

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