Review summary

Pets at Home is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Good selection of products and always…

Good selection of products and always friendly staff in the Washington store

R
They don’t look after their animals right

Bought a hamster few weeks ago he’s only a few weeks old and he had everything a big cage all the stuff and he’s just died and all they asked for is the receipt. I’m distraught I loved him so much he was the cutest baby ever and now he’s gone and idk what to do ☹️

ER
I think it’s so

I think it’s so fun because you have pet workshops and your animals are so cute I ❤️ animals especially hamsters and other rodents

S
Because everything is so well set out…

Because everything is so well set out at the Wigan store and the staff are really helpful and pleasant when they see you

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All reviews

999 total • Write a review

Showing 841 - 850 of 995 reviews
MP
5 out of 5 stars

Happy cats

My cats were very happy with my Pets at Home purchases, they have enjoyed the treats and catfood.

Date of experience: July 8, 2025

WB
5 out of 5 stars

Lovely friendly staff.

I use the pets at home in Anlaby and it,s always been a pleasant experience!. The staff are lovely, very friendly and helpful, as are the vets for pets team. I've only had my pup Poppy 15 mths but I feel like the staff in there are friends, they make you feel very welcome.

Date of experience: July 8, 2025

ms
5 out of 5 stars

They stock a wide variety goods

They stock a wide variety goods, and the staff are always very helpful and friendly

Date of experience: July 8, 2025

TD
5 out of 5 stars

I ll be back

helpful as usual and informative

Date of experience: July 8, 2025

M
5 out of 5 stars

Great store and staff very helpful

Great store and staff very helpful

Date of experience: July 8, 2025

pT
5 out of 5 stars

I've always got good service and help…

I've always got good service and help as I'm disabled, friendly staff and a clean shop.

Date of experience: July 8, 2025

SC
5 out of 5 stars

The stores are always well presented…

The stores are always well presented and well stocked. Their prices are competitive and the staff are very friendly and helpful.

Date of experience: July 8, 2025

PG
5 out of 5 stars

Bought everything that I went and the…

Bought everything that I went and the staff were pleasant 🤗

Date of experience: July 8, 2025

M
5 out of 5 stars

We got evrrything we wanted to feed our…

We got evrrything we wanted to feed our cats with Royal Canin and some other brands at the reduced price being a member of Pets Club

Date of experience: July 8, 2025

c
5 out of 5 stars

Value for money

Value for money

Date of experience: July 8, 2025

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