Review summary

Pets at Home is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Good selection of products and always…

Good selection of products and always friendly staff in the Washington store

R
They don’t look after their animals right

Bought a hamster few weeks ago he’s only a few weeks old and he had everything a big cage all the stuff and he’s just died and all they asked for is the receipt. I’m distraught I loved him so much he was the cutest baby ever and now he’s gone and idk what to do ☹️

ER
I think it’s so

I think it’s so fun because you have pet workshops and your animals are so cute I ❤️ animals especially hamsters and other rodents

S
Because everything is so well set out…

Because everything is so well set out at the Wigan store and the staff are really helpful and pleasant when they see you

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All reviews

999 total • Write a review

Showing 711 - 720 of 995 reviews
EM
5 out of 5 stars

Always nice friendly staff

Always nice friendly staff. Got everything i need. Clean smart store and staff.

Date of experience: July 9, 2025

M
4 out of 5 stars

Friendly staff and tidy store

Friendly staff and tidy store

Date of experience: July 9, 2025

C
5 out of 5 stars

Wide network

Wide network. Reasonable value. Easy returns. Let's your dog in but could do with a cleaning station in case of accidents.

Date of experience: July 9, 2025

RA
5 out of 5 stars

Great knowledge and excellent service

Great knowledge and excellent service

Date of experience: July 9, 2025

SL
5 out of 5 stars

Great price & great vouchers

Great website. Competitive prices with vouchers to use off the price too. Quick click & collect

Date of experience: July 9, 2025

MD
5 out of 5 stars

Good online choices

Good online choices. Good delivery. Normally within a couple of days.

Date of experience: July 9, 2025

HA
5 out of 5 stars

Great products

Great products

Date of experience: July 9, 2025

PF
5 out of 5 stars

All staff members friendly very helpful

All staff members friendly very helpful

Date of experience: July 9, 2025

MW
5 out of 5 stars

Happy customer

Staff always very helpful. Products good value. Nice to be able to take our dog in with us. Good to have a grooming parlour on site.

Date of experience: July 9, 2025

g
5 out of 5 stars

Helpful friendly staff

Helpful friendly staff, great choice of products

Date of experience: July 9, 2025

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