Good selection of products and always…
Good selection of products and always friendly staff in the Washington store
4.6
Excellent
999 reviews
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💬Hasn't replied to negative reviews
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Review summary
Pets at Home is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
✨
Based on reviews, created with AISee what reviewers are saying
They don’t look after their animals right
Bought a hamster few weeks ago he’s only a few weeks old and he had everything a big cage all the stuff and he’s just died and all they asked for is the receipt. I’m distraught I loved him so much he was the cutest baby ever and now he’s gone and idk what to do ☹️
I think it’s so
I think it’s so fun because you have pet workshops and your animals are so cute I ❤️ animals especially hamsters and other rodents
Because everything is so well set out…
Because everything is so well set out at the Wigan store and the staff are really helpful and pleasant when they see you
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.petsathome.com
All reviews
999 total • Write a review
Showing 691 - 700 of 995 reviews
EY
Chappie Original Dry Food
Chappie Original Dry Food - not in stock!
Date of experience: July 9, 2025
SD
Awful Experience Every Time
Consistent issues with stock availability and home delivery. Almost every box arrives damaged with some food either missing or open. At times a delivery won't arrive at all, being postponed to the next day, 5 days in a row only eventually to be told they sold out some or all of the stock & refund can be processed. All of this is managed not by customer service via the phone but live Internet chat which is labourers & frustrating. When spending £200 a month or any amount this is an awful service that needs overhauling from start to finish. There is no customer focus or care, to ensure there is which is Pets at Homes claim is simply a joke.
Date of experience: July 9, 2025
PT
Helpful staff and knowledge of the…
Helpful staff and knowledge of the product
Date of experience: July 9, 2025
MP
Efficient reliable and fair priced
Efficient reliable and fair priced
Date of experience: July 9, 2025
JS
All was good helpful staff to
All was good helpful staff to
Date of experience: July 9, 2025
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