Review summary

Pets at Home is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Good selection of products and always…

Good selection of products and always friendly staff in the Washington store

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R
They don’t look after their animals right

Bought a hamster few weeks ago he’s only a few weeks old and he had everything a big cage all the stuff and he’s just died and all they asked for is the receipt. I’m distraught I loved him so much he was the cutest baby ever and now he’s gone and idk what to do ☹️

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ER
I think it’s so

I think it’s so fun because you have pet workshops and your animals are so cute I ❤️ animals especially hamsters and other rodents

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S
Because everything is so well set out…

Because everything is so well set out at the Wigan store and the staff are really helpful and pleasant when they see you

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All reviews

999 total • Write a review

Showing 631 - 640 of 995 reviews
J

Staff are always pleasent

Staff are always pleasent, helpful & so kind when my3.5 month puppy wet on the floor

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HE

Great service

Easy ordering, discounted prices and easy in-store pick up

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JI

Food was not delivered

Food was not delivered

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SI

Such lovely staff

Such lovely staff. All so helpful. And the products available are so varied. Love it.

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vk

Experienced staff giving good advice

Experienced staff giving good advice

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FD

Staff are so helpful & kind

Staff are so helpful & kind. Listen to all I asked. Answers were good & easy to understand. Praise them all. Wonderful experience. Thank you 😊

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CF

Staff helped is good but trying to get…

Staff helped is good but trying to get my 5pounds back off the ava, couldn't get my account up tried changing my password still didn't work I give up in the end

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MF

My cats love their food and I don’t…

My cats love their food and I don’t feel stress because they are not eating also is a good value for money.

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EH

The staff are friendly

The staff are friendly. Everything we needed was in stock.

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JS

Always have everything I need & staff…

Always have everything I need & staff are lovely

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