Review summary

Pets at Home is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

JD

Jill Davidson

5 out of 5 stars
Good selection of products and always…

Good selection of products and always friendly staff in the Washington store

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R

Reena

1 out of 5 stars
They don’t look after their animals right

Bought a hamster few weeks ago he’s only a few weeks old and he had everything a big cage all the stuff and he’s just died and all they asked for is the receipt. I’m distraught I loved him so much he was the cutest baby ever and now he’s gone and idk what to do ☹️

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ER

Ellis R

5 out of 5 stars
I think it’s so

I think it’s so fun because you have pet workshops and your animals are so cute I ❤️ animals especially hamsters and other rodents

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S

Shirley

5 out of 5 stars
Because everything is so well set out…

Because everything is so well set out at the Wigan store and the staff are really helpful and pleasant when they see you

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All reviews

999 total • Write a review

Showing 641 - 650 of 995 reviews
Mv

Friendly,helpful,variety of…

Friendly,helpful,variety of stock..although ,yet again I couldn't load their app on my fone for my pets details and the offers..it needs sorting out (their wifi)...

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MW

Professional

Efficient courteous professional

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SC

Arrived in good order

Arrived in good order, delivery was polite.

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JJ

Ive paid for next day delivery and day…

Ive paid for next day delivery and day 2 still no delivery?? Im not a happy customer

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JM

have what i want,my young dog gets her…

have what i want,my young dog gets her food here

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Y

Always have plenty of choice for my…

Always have plenty of choice for my cat, good value, helpful and cheerful staff

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SW

Almost always find what I need

Almost always find what I need. Staff always helpful and very courteous, blessing. My go to doggy shop. Thankyou

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JA

Friendly helpful staff

Friendly helpful staff Selection of goods

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Cj

Great products for your pets

Good quality products and excellent service from the staff

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