Good selection of products and always…
Good selection of products and always friendly staff in the Washington store
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4.6
Excellent
999 reviews
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Review summary
Pets at Home is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
They don’t look after their animals right
Bought a hamster few weeks ago he’s only a few weeks old and he had everything a big cage all the stuff and he’s just died and all they asked for is the receipt. I’m distraught I loved him so much he was the cutest baby ever and now he’s gone and idk what to do ☹️
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I think it’s so
I think it’s so fun because you have pet workshops and your animals are so cute I ❤️ animals especially hamsters and other rodents
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Because everything is so well set out…
Because everything is so well set out at the Wigan store and the staff are really helpful and pleasant when they see you
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Company details
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Contact info
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Website
www.petsathome.com
All reviews
999 total • Write a review
Showing 361 - 370 of 995 reviews
J&
Staff are great at reminding us to…
Staff are great at reminding us to check our vouchers, we got a free toy for the pups
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DS
A great range of bird seeds for my…
A great range of bird seeds for my feathered friends. They are however priced at a premium.
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DA
Plenty of choice good value and…
Plenty of choice good value and friendly staff
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S
Poor customer service …
Placed 2 orders for dog food to click and collect. One was available straight away, no issues, collected fine. The other was supposed to be available on 4th July. I’m still waiting for confirmation email that I can collect. I’ve sent an online enquiry 2 days ago which hasn’t been responded too and now I’ve just had a web chat and been told that the order is there, but the store haven’t booked it in. I consider this pretty poor service and I won’t be rushing back.
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TM
Staff at Linlithgow pet shop are great
Staff at Linlithgow pet shop are great Relaxed no pressure and more than helpful,I'll be back soon thank you . I also find the staff at the Berwick upon Tweed branch very good 5 star .
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CO
The lady I spoke to was helpful and…
The lady I spoke to was helpful and informative. She helped me make good choices for when when my puppy arrives
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HT
So Good
Helpful and knowledgeable staff. Well laid out store and well stocked. Order on line for collection very efficient. Last but not least the new vets which we will definitely be using
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