Good selection of products and always…
Good selection of products and always friendly staff in the Washington store
4.6
Excellent
999 reviews
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Review summary
Pets at Home is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
They don’t look after their animals right
Bought a hamster few weeks ago he’s only a few weeks old and he had everything a big cage all the stuff and he’s just died and all they asked for is the receipt. I’m distraught I loved him so much he was the cutest baby ever and now he’s gone and idk what to do ☹️
I think it’s so
I think it’s so fun because you have pet workshops and your animals are so cute I ❤️ animals especially hamsters and other rodents
Because everything is so well set out…
Because everything is so well set out at the Wigan store and the staff are really helpful and pleasant when they see you
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.petsathome.com
All reviews
999 total • Write a review
Showing 131 - 140 of 995 reviews
MB
Every time I visit the store your…
Every time I visit the store your colleagues are always super helpful . Many thanks .
Date of experience: July 11, 2025
E
Three Cheers for Rory W.
When my order was misplaced by the delivery company, I was lucky enough to get Rory W. on the customer service chat. He located my information and replaced my order with lightning speed and true kindness. Excellent customer service, Pets at Home!
Date of experience: July 11, 2025
JS
Great response from help desk to…
Great response from help desk to missing delivery.
Date of experience: July 11, 2025
JC
Kylie S was incredibly kind and very…
Kylie S was incredibly kind and very helpful. No delay just fast service. Made the experience very swift and pain free. 10/10 service
Date of experience: July 11, 2025
SH
Fantastic.
Fantastic. Excellent range and stock levels are great. Lots of good quality pet related items to choose from, foods, toys, many more. Very good for small animals and not just dogs and cats, which are also excellently catered for.
Date of experience: July 11, 2025
tl
All goods well displayed .
All goods well displayed .
Date of experience: July 11, 2025
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