Review summary

PCM Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional.

Based on reviews, created with AI

See what reviewers are saying

Never stop chasin

A very easy estate agent to work with, from selling and buying, very happy with the team, who had potential buyers coming through the door, great communication aswell

PCM. Excellent service

PCM have been very responsive to all my requests with the purchase of my property. Always flexible when arranging my viewings and prompt in responding to any queries or requests….. a great local independent estate agent to work with!

Above and Beyond

Wow what a fantastic service from Michael despite NOT being our agents and a disaster on exchange day Michael arranged for a new solicitor to take over our file and we have now exchanged with an original completion date for next week. Michael went above and beyond what he had to do despite us not being his clients and kept me updated at all times. Great company and would highly recommend

Highly recommend

I would highly recommend PCM estate agents. It's the first time we have purchased a property and PCM have kept us informed of how everything works, they are very friendly and helpful staff.. we are just about to complete:)

Company details

Information provided by various external sources

No description available yet.

Contact info

All reviews

37 total • Write a review

Showing 21 - 30 of 33 reviews
E
5 out of 5 stars

Wouldn’t use anyone else

I want to say a big thank you to PCM. I have just sold my property and they were professional and informative from start to finish. All the team were friendly and always on hand to help and answer any questions I had I had several estate agents in to value my property and PCM were by far the most professional and I had complete confidence in what they valued my house for and the strategy they suggested. I would use them again and will be recommending to all my friends

Date of experience: February 29, 2024

CR
5 out of 5 stars

I have sold a property and bought a…

I have sold a property and bought a property through PCM and have been very satisfied both times. There is always someone who will respond immediately to a query or request by phone, email or by calling into the office. Thank you team!

Date of experience: December 18, 2023

v
5 out of 5 stars

From start to finish the process has…

From start to finish the process has been seamless , they sold my property within 4 days of going onto the market , they have a strong team who have proved time and time again that they get results , definitely the best estate agents in town , i really can’t fault the service .Thank you to all the team !

Date of experience: December 15, 2023

R
5 out of 5 stars

PCM's dedication is phenomenal! A*****!

I can't put into words how grateful we are to PCM - I have never known an Estate Agent like it. Michael Mepham and other members of the team worked tirelessly, they went above and beyond to help our sale to go through, contacting all the relevant people when solicitors were failing to communicate and other parties were getting frustrated - Michael got involved in almost every aspect that he could to try and hold it all together - Our sale in Hastings and our purchase in Scotland were both problematic, as well as various standard cross border issues, and I know for certain that we would not be in our dream home in Scotland now if we hadn't had PCM as the driving force. When I say above and beyond, I really mean it, the amount of dedication and accountability they had was just phenomenal. I wouldn't hesitate to recommend them to anyone; we moved to them because of the inaction of a previous local agent, and thank goodness we did. Michael Mepham is an absolute force! - so incredibly good at his job, he knows it inside out and works so, so hard. It didn't cost extra, they just genuinely cared and were invested in our sale and purchase. No call was ever treated as one too many, nothing was too much effort and he was on top of everything the whole time. We are grateful beyond words for PCM's dedication. Thank you again for your incredible work! From the Powells.

Date of experience: September 18, 2023

MB
5 out of 5 stars

Fantastic service from start to finish…

Fantastic service from start to finish in the sale and purchase. After a horrendous time with a different Estate Agency, PCM helped to save our sale and purchase from falling through. We had excellent communication and support from the entire team, and would highly recommend PCM. A Special thankyou to Mike, Nathan, Ben, Tom, Sam and Lisa. From, Millie B

Date of experience: February 11, 2023

NB
5 out of 5 stars

Good Estate Agents

Very good Estate Agents helpful and polite will strongly recommend

Date of experience: October 17, 2022

ME
5 out of 5 stars

brought and sold a house with PCM all…

brought and sold a house with PCM all professional no hassle and great communication. recommend to everyone

Date of experience: June 16, 2022

DH
5 out of 5 stars

Putting my house up for sale after 31…

Putting my house up for sale after 31 years was emtional, but the whole team at PCM were fantastic from start to finish ,very professional and very good at communicating at all times, helping a stressful time easier and finding us our dream house with lots of potential! I highly recommend PCM -excellent service.

Date of experience: June 1, 2022

DG
5 out of 5 stars

Professional Courteous Great Service

Really great service, PCM sold my flat and made a stressful situation smooth sailing. Gave great advice, always in contact with me to update along the way. They got back to me with information when they said they would. Sale went through quickly. Ben and Mike were so helpful as was the whole team. Highly recommend.

Date of experience: May 7, 2022

AF
5 out of 5 stars

PCM were brilliant in all aspects.

This must have been one of the most complicated transactions I have ever encountered. PCM, however, were always professional, supportive and available to provide their expertise. Having lost our first buyer, they were immediately in touch with other prospects and we were back on track within a day. Throughout various problems with solicitors and people in the chain being uncooperative, PCM and Ben in particular were always positive and ready to advise and chase up as necessary. They were brilliant with their communications and were relentless in contacting other agents and solicitors to find out information and, in some cases, give them a prod to make sure things went as smoothly as possible. I can't recommend PCM highly enough.

Date of experience: March 22, 2022

The CrowdTrust Experience

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.