Review summary

Paramount Cruises is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Brilliant service from Andreia Silva

Brilliant service from Andreia Silva

AH
We came across paramount cruise by…

We came across paramount cruise by accident whilst looking for MSC. We were greeted by a lovely lady called Andreia, she was so very kind and so very helpful. We have now since booked three separate cruises through her. Nothing was to much trouble and Andreia was available to help via watts app which made the whole booking and communicating extremely easy and quick. Thank you for your help, we look forward to booking more cruises via you.

Very helpful and great price

First time using this company, really pleased with the service and efficiency so far, and got a good price too,.will use again for sure.

First class service

They always make me feel like I am there only customer, they respond quickly to my questions and are always as helpful as they can possibly be.

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All reviews

1,000 total • Write a review

Showing 961 - 970 of 996 reviews
Dp
5 out of 5 stars

Prompt response with very helpful staff

Prompt response with very helpful staff

Date of experience: March 19, 2023

MF
5 out of 5 stars

Customer service was excellent she put…

Customer service was excellent she put herself out to meet all my requests. Was a pleasure to do business with.

Date of experience: March 16, 2023

Rw
5 out of 5 stars

Very helpful and speedy response

Very helpful and speedy response

Date of experience: March 16, 2023

c
5 out of 5 stars

Professional friendly service

Thorough explanation of cruise details and cost. Very helpful and informative. I will definitely use this company when booking our next cruise

Date of experience: March 13, 2023

C
5 out of 5 stars

Fantastic customer service from start…

Fantastic customer service from start to finish. Would highly recommend Paramount and have done to all of my friends for future trips.

Date of experience: March 13, 2023

SB
5 out of 5 stars

Great company

We’ve recently returned from the ‘Mardi Gras’ trip, and had a fantastic time. From our initial booking dealt with by Andrew Little, to the final details and arrangements with Patrick Hill, we received prompt and efficient service. Last minute flight cancellations by Virgin were rebooked by Patrick, again efficiently and patiently. It’s very refreshing to deal with a company who treat their customers so we’ll. I have no reservations in highly recommending them

Date of experience: March 13, 2023

DR
5 out of 5 stars

Both representatives were very helpful.

Both representatives were very helpful.

Date of experience: March 13, 2023

O
5 out of 5 stars

Thank you Tina Conlan

Tina was very helpful in fine tuning our booking, taking into account flight, cruise cabin and possible additional days off cruise trip.

Date of experience: March 12, 2023

VW
5 out of 5 stars

Great cruise booking 👌

Easy booking very easily explained by a very clear speaking person. Most helpful in all aspects and of course money saving thank you.

Date of experience: March 11, 2023

BW
5 out of 5 stars

Great booking experience with Robin

Robin at Paramount made this booking experience easy and stress free. They think of everything to make the entire process enjoyable

Date of experience: March 11, 2023

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