Brilliant service from Andreia Silva
Brilliant service from Andreia Silva
4.9
Excellent
1,000 reviews
5-star
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1-star
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Review summary
Paramount Cruises is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
We came across paramount cruise by…
We came across paramount cruise by accident whilst looking for MSC. We were greeted by a lovely lady called Andreia, she was so very kind and so very helpful. We have now since booked three separate cruises through her. Nothing was to much trouble and Andreia was available to help via watts app which made the whole booking and communicating extremely easy and quick. Thank you for your help, we look forward to booking more cruises via you.
Very helpful and great price
First time using this company, really pleased with the service and efficiency so far, and got a good price too,.will use again for sure.
First class service
They always make me feel like I am there only customer, they respond quickly to my questions and are always as helpful as they can possibly be.
Company details
Information provided by various external sources
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Contact info
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Website
www.paramountcruises.com
All reviews
1,000 total • Write a review
Showing 811 - 820 of 996 reviews
B
Blanny
US
My experience is an easy 5 star with help from Robin.
My experience was made great due to Robin explaining everything very well when we asked him ALOT of questions that we were unsure about and he was indeed very patient while we discussed these questions. He gave us very helpful hints and tips and he couldn't of been more helpful for us incoming to making our decision on our very first cruise such an easy task. I won't hesitate in contacting Paramount cruises for any future voyages as they will be my first port of call for future cruises. Very happy and excited ! 5 stars! Paul
Date of experience: July 26, 2023
GS
So helpful
Second cruise booked through Paramount. This time with the consultant, Tina. Really helpful and prompt at replying to my many emails.
Date of experience: July 23, 2023
SM
Best customer service experience
As well as a very good deal on our cruise, Mo Abiola went above and beyond to ensure every aspect of our pre and post cruise stay was to our satisfaction and there was no pressure to book until we were sure
Date of experience: July 23, 2023
MC
Mrs Cogman
US
Enquired a couple of weeks ago for the…
Enquired a couple of weeks ago for the cruise package we booked. Replied back to my enquire promptly. Oncso far.e I emailed back to say we would like to book and would like a call back, this was again done promptly and within a few minutes, package was all booked. Haven't used Paramount before, although we have cruised many times. Impressed with service
Date of experience: July 20, 2023
GG
Great
Great - really informative and reassuring- nice guy
Date of experience: July 20, 2023
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