Review summary

Paramount Cruises is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

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Brilliant service from Andreia Silva

Brilliant service from Andreia Silva

AH
We came across paramount cruise by…

We came across paramount cruise by accident whilst looking for MSC. We were greeted by a lovely lady called Andreia, she was so very kind and so very helpful. We have now since booked three separate cruises through her. Nothing was to much trouble and Andreia was available to help via watts app which made the whole booking and communicating extremely easy and quick. Thank you for your help, we look forward to booking more cruises via you.

Very helpful and great price

First time using this company, really pleased with the service and efficiency so far, and got a good price too,.will use again for sure.

First class service

They always make me feel like I am there only customer, they respond quickly to my questions and are always as helpful as they can possibly be.

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All reviews

1,000 total β€’ Write a review

Showing 821 - 830 of 996 reviews
c
5 out of 5 stars

Robin Jones excellent through out…

Robin Jones excellent through out booking

Date of experience: July 19, 2023

JW
5 out of 5 stars

Booking agent Tina gave us a very…

Booking agent Tina gave us a very competitive quote for the cruise we wanted to book. She was helpful and informative during the booking process.

Date of experience: July 17, 2023

JH
5 out of 5 stars

Easy to Deal With

Booked a Virgin Cruise great service.

Date of experience: July 17, 2023

c
5 out of 5 stars

Robin Jones was very patient

Robin Jones was very patient, & informative, answering all my questions calmly & was a pleasure to deal with

Date of experience: July 17, 2023

V
5 out of 5 stars

Cruise Only

Ist time booking with Paramount and they did a good job. In fact, got a better price than the original quote due to Tina asking me relevant questions about some special discounts I could be entitled to. Will definitely use them again. Thank you!!

Date of experience: July 15, 2023

mM
5 out of 5 stars

Good service

Patient and helpful and answered all my questions

Date of experience: July 14, 2023

KW
5 out of 5 stars

Excellent first point of contact

Spoke to Tina, who answered all my questions satisfactorily, and even went the extra mile to explain everything. It was because of her professionalism that I decided to book immediately

Date of experience: July 13, 2023

MJ
5 out of 5 stars

1st experience of paramount

Straightforward, clear and very helpful. Very pleasant experience booking our first cruise with Paramount. Thank you.

Date of experience: July 13, 2023

JE
5 out of 5 stars

Great company to deal with

Great company to deal with

Date of experience: July 13, 2023

YR
5 out of 5 stars

Great customer service

Great customer service, Patrick was really helpful with all the information β„Ή needed, had the option of 2 airports to fly from, and a good choice to book the rooms on board the ship

Date of experience: July 12, 2023

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