Review summary

Paramount Cruises is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Brilliant service from Andreia Silva

Brilliant service from Andreia Silva

AH
We came across paramount cruise by…

We came across paramount cruise by accident whilst looking for MSC. We were greeted by a lovely lady called Andreia, she was so very kind and so very helpful. We have now since booked three separate cruises through her. Nothing was to much trouble and Andreia was available to help via watts app which made the whole booking and communicating extremely easy and quick. Thank you for your help, we look forward to booking more cruises via you.

Very helpful and great price

First time using this company, really pleased with the service and efficiency so far, and got a good price too,.will use again for sure.

First class service

They always make me feel like I am there only customer, they respond quickly to my questions and are always as helpful as they can possibly be.

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All reviews

1,000 total • Write a review

Showing 801 - 810 of 996 reviews
h
5 out of 5 stars

Great one to one and friendly customer…

Great one to one and friendly customer service with an agent who knew the product

Date of experience: August 3, 2023

C
5 out of 5 stars

Robin is our go to person …

Robin is our go to person and will always try and find the best deal for us.. Highly recommended.

Date of experience: August 3, 2023

DV
5 out of 5 stars

Mo gave me excellent and committed…

Mo gave me excellent and committed service. Wouldn't hesitate to recommend.

Date of experience: August 2, 2023

M
5 out of 5 stars

Great cruising agents

Helpful prompt service, particular thanks to Tina.

Date of experience: August 2, 2023

AM
5 out of 5 stars

Very helpful nothing was to much answer…

Very helpful nothing was to much answer ever question

Date of experience: July 31, 2023

CC
5 out of 5 stars

Fantastic!

Second time we have used Paramount Cruises and Robin has been fantastic both times. Everything has been arranged so we do not have to worry about anything. Thank you very much for a great service.

Date of experience: July 31, 2023

MJ
5 out of 5 stars

Very helpful and friendly staff

Very helpful and friendly staff. Helping to find solutions to problems

Date of experience: July 31, 2023

M
5 out of 5 stars

Quick and easy to book cruise

Quick and easy to book cruise. Tina was helpful and made it easy and explained the process. Great deal too!

Date of experience: July 30, 2023

N
5 out of 5 stars

Thank you Robin!

We booked our 14-night cruise with Robin. He was very kind, very helpful and very patient. He went above and beyond to make sure our holiday was booked as we had a few issues with the flight and he made sure everything was sorted, even when it was his day off. We really appreciate what he did, so thank you Robin! We will definitely get in touch with Robin again for next years cruise.

Date of experience: July 29, 2023

c
5 out of 5 stars

Fantastic!

Fantastic!! Agent Moe provided Excellent service and went an extra mile to make the booking happen. He deserves a promotion!!!

Date of experience: July 28, 2023

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