Review summary

Paramount Cruises is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

Brilliant service from Andreia Silva

Brilliant service from Andreia Silva

AH
We came across paramount cruise by…

We came across paramount cruise by accident whilst looking for MSC. We were greeted by a lovely lady called Andreia, she was so very kind and so very helpful. We have now since booked three separate cruises through her. Nothing was to much trouble and Andreia was available to help via watts app which made the whole booking and communicating extremely easy and quick. Thank you for your help, we look forward to booking more cruises via you.

Very helpful and great price

First time using this company, really pleased with the service and efficiency so far, and got a good price too,.will use again for sure.

First class service

They always make me feel like I am there only customer, they respond quickly to my questions and are always as helpful as they can possibly be.

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Showing 201 - 210 of 996 reviews
PJ
5 out of 5 stars

Robin Jones. A Gentleman. % Star

email, phone call, phone call and all booked

Date of experience: January 3, 2025

c
5 out of 5 stars

Robin Jones

Robin Jones, dealt with my enquiry and was very helpful and attentive. He answered every one of my questions perfectly and knew all the information I needed to know. I’m really looking foward to my cruise. Thank you

Date of experience: January 2, 2025

KV
5 out of 5 stars

Mo is a very helpful

Mo is a very helpful, efficient & pleasant representative to deal with & we are very pleased with his services & would definitely recommend him to others.

Date of experience: January 1, 2025

JS
5 out of 5 stars

Mo explained everything

Easy to book and communicate with MO what I wanted and needed. Good value for money.

Date of experience: December 31, 2024

D
5 out of 5 stars

Our agent Mo

Our agent Mo! Was brilliant, very informative, helpful, and very knowledgeable. Thanks Mo!

Date of experience: December 29, 2024

DH
5 out of 5 stars

Robin made the booking easy for us

Robin made the booking easy for us

Date of experience: December 27, 2024

J
5 out of 5 stars

We received excellent customer service…

We received excellent customer service from Caitlin, she was very attentive and friendly and quick with her replies and full of tips. Also she was so patient with us while we were making a decision about our booking. Thank you again for the 5⭐ customer service.

Date of experience: December 21, 2024

IJ
5 out of 5 stars

Excellent detailed knowlege by Robin.

Excellent detailed knowlege by Robin. Pleasure to deal with

Date of experience: December 20, 2024

c
5 out of 5 stars

Excellent service from Caitlin

Excellent service from Caitlin, went through everything we needed to know and more. Giving us time to think through what we actually wanted from the cruise.

Date of experience: December 15, 2024

Jm
5 out of 5 stars

Mo was top notch

Mo was top notch

Date of experience: December 14, 2024

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