Brilliant service from Andreia Silva
Brilliant service from Andreia Silva
4.9
Excellent
1,000 reviews
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Review summary
Paramount Cruises is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
We came across paramount cruise by…
We came across paramount cruise by accident whilst looking for MSC. We were greeted by a lovely lady called Andreia, she was so very kind and so very helpful. We have now since booked three separate cruises through her. Nothing was to much trouble and Andreia was available to help via watts app which made the whole booking and communicating extremely easy and quick. Thank you for your help, we look forward to booking more cruises via you.
Very helpful and great price
First time using this company, really pleased with the service and efficiency so far, and got a good price too,.will use again for sure.
First class service
They always make me feel like I am there only customer, they respond quickly to my questions and are always as helpful as they can possibly be.
Company details
Information provided by various external sources
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Contact info
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Website
www.paramountcruises.com
All reviews
1,000 total • Write a review
Showing 211 - 220 of 996 reviews
WI
Great service and knowledge
Recently booked a cruise and stay with Mikey. Mikey was helpful, efficient and very knowledgeable. Dealt with a host of questions and a big change with patience. I would highly recommend trying Paramount as they find some good deals.
Date of experience: December 9, 2024
MS
Experience
You can rely on the experience of the salesman that you are speaking to. Ensuring that you understand everything that they are explaining to you regarding your cruise package and any extras that you require.
Date of experience: December 7, 2024
HS
Very easy to deal with
Very easy to deal with. Quick responses each time. Thank you Caitlin for your help ti book.
Date of experience: December 6, 2024
c
customer
US
I recently booked a cruise with…
I recently booked a cruise with Paramount Cruises, and I couldn’t be happier with the entire experience! From start to finish, their customer service was exceptional. The team was knowledgeable, friendly, and went above and beyond to ensure all my questions were answered and my preferences were catered to. The booking process was seamless, and they provided detailed information about the itinerary, onboard amenities, and excursions, making it easy to plan my trip. The cruise itself exceeded all expectations – the ship was immaculate, the staff were incredibly attentive, and the dining options were outstanding. Paramount Cruises made the entire journey stress-free and enjoyable. I felt like a valued customer throughout the process, and their attention to detail truly set them apart. I can’t recommend them enough and will definitely be booking with them again for my next adventure!
Date of experience: December 6, 2024
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