Review summary

Paramount Cruises is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Brilliant service from Andreia Silva

Brilliant service from Andreia Silva

AH
We came across paramount cruise by…

We came across paramount cruise by accident whilst looking for MSC. We were greeted by a lovely lady called Andreia, she was so very kind and so very helpful. We have now since booked three separate cruises through her. Nothing was to much trouble and Andreia was available to help via watts app which made the whole booking and communicating extremely easy and quick. Thank you for your help, we look forward to booking more cruises via you.

Very helpful and great price

First time using this company, really pleased with the service and efficiency so far, and got a good price too,.will use again for sure.

First class service

They always make me feel like I am there only customer, they respond quickly to my questions and are always as helpful as they can possibly be.

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All reviews

1,000 total • Write a review

Showing 191 - 200 of 996 reviews
KC
5 out of 5 stars

Tina our travel consultant has so far…

Tina our travel consultant has so far been amazing and goes above and beyond with helping answer all my queries and ease my worries.

Date of experience: January 13, 2025

Lk
5 out of 5 stars

TINA WAS BRILLIANT AT ACCOMMODATING ALL…

TINA WAS BRILLIANT AT ACCOMMODATING ALL OUR NEEDS, FRIENDLY, HELPFUL, AND EASY TO SPEAK TO

Date of experience: January 12, 2025

I
5 out of 5 stars

Very helpful

Very helpful

Date of experience: January 11, 2025

JW
5 out of 5 stars

Really easy to use website and Tina was…

Really easy to use website and Tina was helpful with explaining everything and the process of booking our Virgin Cruise. The price has to be the best around so highly recommend for any cruise.

Date of experience: January 11, 2025

ch
5 out of 5 stars

No was soo helpful and informative he…

No was soo helpful and informative he really went the extra mile mile

Date of experience: January 9, 2025

em
5 out of 5 stars

sent email enquiring about price

sent email enquiring about price Robin Jones was dealing with my enquiry 2 days later we booked holiday through Robin 10 out of 10

Date of experience: January 7, 2025

BG
5 out of 5 stars

Tina was amazing very professional and…

Tina was amazing very professional and is definitely my go to girl for my travel.

Date of experience: January 6, 2025

SD
5 out of 5 stars

Excellent communication & friendly service

Great clear and factual communication Friendly and helpful Various methods of communication one which includes talking to people - hoo rah!

Date of experience: January 6, 2025

MG
5 out of 5 stars

Great experience

Robin was very happy to go through everything with us explaining all the little details and putting us at ease telling of his experience on the trip. Really impressed with his knowledge.

Date of experience: January 6, 2025

ET
5 out of 5 stars

Helpful and knowledgeable booking…

Helpful and knowledgeable booking agents. Overall easy process.

Date of experience: January 4, 2025

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