Brilliant service from Andreia Silva
Brilliant service from Andreia Silva
4.9
Excellent
1,000 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Paramount Cruises is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
✨
Based on reviews, created with AISee what reviewers are saying
We came across paramount cruise by…
We came across paramount cruise by accident whilst looking for MSC. We were greeted by a lovely lady called Andreia, she was so very kind and so very helpful. We have now since booked three separate cruises through her. Nothing was to much trouble and Andreia was available to help via watts app which made the whole booking and communicating extremely easy and quick. Thank you for your help, we look forward to booking more cruises via you.
Very helpful and great price
First time using this company, really pleased with the service and efficiency so far, and got a good price too,.will use again for sure.
First class service
They always make me feel like I am there only customer, they respond quickly to my questions and are always as helpful as they can possibly be.
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.paramountcruises.com
All reviews
1,000 total • Write a review
Showing 111 - 120 of 996 reviews
RE
Cruise New Orleans Mardi Gras
Excellent customer service from Paramount. Everything was brilliant the flights were on time. Hotels were amazing & in great locations. The reps were friendly & informative nothing was too much trouble thanks Patrick, Marco, Leah and Jess. Wouldn't hesitate in booking another cruise with Paramount. Rita & Mark
Date of experience: March 11, 2025
SD
Adventure and memories
Paramount is perfect for providing a variety of destinations suited to all ages. Just back from a southern states, Mardi Gras and Caribbean adventure, (my third Paramount adventure) Hotels are generally chosen with care providing good locations for exploring. The tours offered are varied. All requests are discussed and made available, sometimes with a few adjustments. In all always has been very positive experience. Thank you for a wonderful time (Leah, Jess and Patrick) and Mo for help with booking. Definitely would travel with Paramount again.
Date of experience: March 11, 2025
ML
Mr Lucas
US
Fantastic customer service by Caitlin
Fantastic customer service by Caitlin, who answered my endless list of questions, replied to all my emails and messages promptly and stayed way past her home time to complete my booking. This is a trip of a lifetime, bucket list number 33 and thanks to Caitlin we will be cruising around some stunning countries, and topped off by watching F1 in Abu Dhabi. Would highly recommend if you want a trip of a lifetime, speak to Caitlin.
Date of experience: March 10, 2025
MJ
Wonderful booking experience
Excellent advice & help in booking an accessible room due to my disability. This is my first real holiday in 3 years so I'm glad I chose paramount cruises to book my special holiday.
Date of experience: March 10, 2025
K
Karen
US
NCL CRUISE MEXICO AND MARDI GRAS
Not long back from Cruise and then New Orleans Mardis Gras . All booked with Paramount, whole trip was organised and kept informed throughout. Flights, although long coming home were on time , hotels, transfers, NCL cruise all great. Holiday was as expected and more. Cannot fault Paramount and would certainly book with them again. Thankyou to Mo for doing the initial booking with me .
Date of experience: March 10, 2025
N
Natalie
US
Music Cities, Cruise & Mardi Gras
Excellent trip on the music cities, cruise and Mardi Gras! The Paramount team are fantastic. Tina was always on hand to help and give advice on booking. Patrick, Marco, Leah and Jess who accompanied the trip were so helpful and always on hand to ensure we had a great time. The hotels were fantastic 10/10!
Date of experience: March 10, 2025
ME
Mardi gras 2025
Had an amazing time at the music city ncl cruise and mardi gras. Everything run like clockwork due to the hard-working paramount staff . All hotels were excellent in ideal locations with plenty of great organised tours to go on. Would not hesitate to use Paramount Cruises again. Thanks Mick and Colleen 2025
Date of experience: March 10, 2025
SR
Just got home from the Mardi Gras…
Just got home from the Mardi Gras cruise package. Would definitely recommend Paramount Cruises. Was very well organised and the team went above and beyond. Hotels were high standard and transfers & day trips were very well organised. Had the best time We’ve made lots of memories. We will be booking with Paramount again.
Date of experience: March 8, 2025
C
Campbell
US
USA Music City Tour with Cruise and Mardi Gras
Just back from USA Music City Tour, cruise and Mardi Gras. Paramount staff did an excellent job, arranging all the transfers, tours, hotels etc always on time, friendly and informative. Our trip was fantastic due to their organisation so nice to have everything arranged for you.
Date of experience: March 7, 2025
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.