Great service for landlord
Helped me to find the good tenants in this tough market. Great service and communication. I believe can cooperate well in the future.
4.9
Excellent
1,000 reviews
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Review summary
Oxygen Property Management is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication.
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Based on reviews, created with AISee what reviewers are saying
Fantastic communication and service.
Fantastic communication and service.
Oxygen Hawkes Bay
Jamie has been my landlord for almost 4 years now. Shes always amazing and easy to talk to. Any issues are dealt with quickly. Great communication. Get text alerts for wind warnings (which I thought was good, because I wouldnt of known).
Yesterday my hot water wasn't going,I…
Yesterday my hot water wasn't going,I contacted my tenancy manager Leanne,she had it sorted within an hour or so,I'm happy and my family are happy,thank you Leanne.
Company details
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Contact info
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Website
www.oxygen.co.nz
All reviews
1,000 total • Write a review
Showing 81 - 90 of 996 reviews
PT
Great Customer Service from Cushla Heaven-Lee
I moved into my home on Friday 7th July 2023, after meeting Cushla in person on the same day. She is very down to earth, open, honest and funny to talk to. Before we met, we had communicated by phone & email to make sure I had all my documents i.e. Tenancy Agreement & Bond Lodgement etc were signed & sent and my utilities set up before my move-in date, so I already felt at ease when we finally met. In the office, we ran through the details of my contract and forms. She pointed out some areas I had signed or initialled by mistake that was meant for her. She explained them before signing the places herself, which I appreciated. Once I started moving my stuff in, I found the house beautifully clean, the electricity on, and the internet modem/satellite-thingy (which had been delivered days earlier) inside, ready to be installed. Easy! I've had 1 inspection since moving in. I hadn't read the notification properly, where it said Cushla would visit on 29th August, between 9:00am & whenever. At 8:45am on the day, I went out with my 2 guests who were staying with me, and returned home around midday. I thought Cushla had already been, so we spread ourselves out in different rooms and took naps. Then Cushla turned up. She said we could arrange it for another day, but I told her to go ahead and do the inspection. She viewed every room, except my bedroom where my grown son was sprawled out and fast asleep. Cushla complimented my tidiness and gave us lollies as a thank you. My guests have since gone home, but I will always remember that day and laugh. Thank you Cushla!
Date of experience: September 25, 2023
AB
Electrical issuesfrom Street to house
Had an issue with power lines from street to flat arcing and sparking etc...Called fire brigade and Aileen from Oxygen. I learned that Aileen was on annual leave but she calmly and professionally organised electrician to come out and sort it.
Date of experience: September 25, 2023
P
PC
US
My tenancy manager is awesome
My tenancy manager is awesome! Katy is always professional, which I very much appreciate. Any matters that may come up are dealt with promptly. She is easy to contact and communicates clearly. These qualities are important to me, so yeah. Cheers.
Date of experience: September 25, 2023
IG
Very approachable and considerate…
Binnie is very approachable and considerate agent. Whenever there is any issues in the house, she replies and organizes the repairs promptly
Date of experience: September 22, 2023
NB
Thereza won't rip you off!
Dealing with Thereza is always easy even when she is delivering bad news. Recently she contacted me about a small breakage at my rental. She rang with a quote and was concerned at the amount but wanted my opinion. I agreed that the amount was excessive, so she hunted out a quote that was almost half price. Very happy!
Date of experience: September 22, 2023
VP
Excellent experience with Oxygen property management and Adam
Our property manager Adam provided exceptional service during the apartment rental process, demonstrating commitment to ensuring a positive and hassle-free experience. I really appreciate it. Thank you.
Date of experience: September 21, 2023
LA
Leaking and blocked pipe in kitchen…
Leaking and blocked pipe in kitchen causing water to go everywhere. Not sure of exact date . Rang plumber was here in 20 minutes.
Date of experience: September 21, 2023
SL
I had my house inspection this morning…
I had my house inspection this morning and Anna was great. She was chatty and considerate to the fact that I am a night shift worker and needed to get some sleep. Anna changed a light bulb for me and addressed a couple of other issues I had. I have always found her to be very friendly and professional to deal with. Thanks Sue Abbott
Date of experience: September 20, 2023
MM
My property Manager is 100%
My property Manager is not only friendly she gets things done straight away so in my opinion she deserves 100%.
Date of experience: September 20, 2023
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