Only Mobile Phones is a UK-based retailer specializing in mobile phones and related electronic devices. The company offers a wide range of products, including the latest smartphone models, accessories, and gadgets to meet the needs of technology consumers. With a focus on providing quality products at competitive prices, Only Mobile Phones aims to cater to a diverse customer base, from tech enthusiasts to everyday users seeking reliable mobile solutions. The website, www.onlymobilephones.co.uk, serves as a comprehensive platform where customers can explore various mobile phone options, read detailed product descriptions, and make informed purchasing decisions. By prioritizing customer satisfaction and offering a user-friendly online shopping experience, Only Mobile Phones positions itself as a go-to source for mobile technology in the UK market.
Only Mobile Phones receives overwhelmingly negative feedback from consumers, with a significant number labeling the service as a scam. Many reviewers express concerns about the company's practices, claiming they ask for sensitive bank details without conducting proper credit checks.
Customers report feeling misled, with one stating they were offered only a SIM card despite applying for a mobile phone. While a few individuals mention receiving quick responses from the company, this positive aspect is overshadowed by the pervasive sentiment of distrust and allegations of fraudulent behavior. The overall impression is one of caution, as numerous people warn others to avoid falling victim to what they perceive as deceptive tactics. Overall, the sentiment is predominantly negative.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.5 | 11 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jan 2023.
| Month | Average | Reviews |
|---|---|---|
| Mar 22 | 1.0 | 1 |
| Apr 22 | 1.0 | 1 |
| May 22 | 5.0 | 1 |
| Jun 22 | 1.3 | 4 |
| Jul 22 | 1.0 | 1 |
| Aug 22 | 1.0 | 1 |
| Sep 22 | — | 0 |
| Oct 22 | — | 0 |
| Nov 22 | — | 0 |
| Dec 22 | 1.0 | 1 |
| Jan 23 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 11 most recent reviews.
“Tried to scam me thankfully I asked how I know there were real told me check email didn't look convinced got him bk o...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| 1.5 out of 5 (poor) | 100 out of 100 | — | 11 |
| 4.1 out of 5 (good) | 100 out of 100 | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | −1% | 1,000 |
Bottom line: Only Mobile Phones is #5 of 5 on overall rating in this group.
11 reviews of Only Mobile Phones. Filter by what matters to you.
Over a year ago
Applied for a mobile and didn’t put me through a credit check. Phoned me straight away saying I can have a sim only???? Because apparently my credit scores too low!!! What a load of bull! I never got... See more
Over a year ago
“Complaint ongoing with Ofcom” Disgusting service, that prays on the vulnerable, all recorded with ofcom for official complaint. They send you the SIM card only, when they say “the manager has said... See more
Over a year ago
Tried to scam me thankfully I asked how I know there were real told me check email didn't look convinced got him bk on the phone whilst I checked trust pilot thanks to your comments I told him I would... See more
Over a year ago
Scam scam tried taking a payment out straight away. Contacted bank to block the card. Don't fall for it!!!!!!
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Applied for a mobile and didn’t put me through a credit check. Phoned me straight away saying I can have a sim only???? Because apparently my credit scores too low!!! What a load of bull! I never got credit checked….. horrible people and preying on vulnerable people with bad credit!
“Complaint ongoing with Ofcom” Disgusting service, that prays on the vulnerable, all recorded with ofcom for official complaint. They send you the SIM card only, when they say “the manager has said we could offer you this handset” it’s all lies, I declined the sim as current phone is locked, she came back with a different phone. They just want the commission from O2. Logged with O2 too, the more people complain to Ofcom the better to stop these awful people.
Tried to scam me thankfully I asked how I know there were real told me check email didn't look convinced got him bk on the phone whilst I checked trust pilot thanks to your comments I told him I would go to o2 store he tried repeatedly to get my bank details wasn't having it thank for the advice nearly had me convinced
Scam scam tried taking a payment out straight away. Contacted bank to block the card. Don't fall for it!!!!!!
This is a Scam. I should have thought about it when going through the motions with them. They didn't want to do a credit check, but wanted everything on my bank card... when you ring them they answer call put you straight on hold and then get your name from your number and then answer call with your name, how pleasant I thought until I launched into them with both guns... he turned round and said I needed to speak to the person who set this up but yet could tell me what I had ordered, without the phone.. if I wanted a sim only deal for £28 I would have asked... Seriously they must think we are all born yesterday. Well I'm not I was born the day before....
I'm not sure if this is a scam yet or not, I really can't be sure. I received a phone call and they ran threw some things, asked what phone I would want and what data allowance I was currently getting. They then told me they could get a better data allowance and the phone I wanted for £28 a month, They went on and asked what colour phone did I want and ran threw the colours they had. still abit unsure about it all I again asked was they sure about the monthly cost being £28 a month, which by the way is by far the cheapest I've ever seen, they then replied yes!.. I reluctantly went ahead with it and gave them my bank details, email address and D.O.B ect.. they sent me all the right emails, set me up an o2 account and went threw all the usual speel, I still I got off the phone questioning whether or not I was being scammed so did a few panic searches on the Internet but didn't find a thing. The strange thing about it all is the next day, delivered my royal mail came a sim in my name but without a phone?? The tracking number matches the sim packaging and I'm left wondering will I ever even get this phone?? or was I just a victim of someone getting there commission on the sale of a sim only contact.. I'm going to ring the company tomorrow and see what they have to say but I'm not holding my breath.
Massive scam! Sounded way too good to be true from the get go. What company asks for all of your card details and the security number. Don't fall for it!
SCAM,SCAM,SCAM thay are just after your bank details
Quick response! Defo not a scam someone phoned me the next day and ran through some details I have a great deal on sim just now with the possibility of upgrade phone within 3-6months, yes they ask for your bank details to check it’s an active card and they also set up the direct debit. Received my 02 sim the next day and it’s all set up I would definitely recommend it’s all legit, depending on credit status will depend on what’s on offer to start with which is the same as any company just this one give u better deals and offers you might not find on the high street 😊
Scammers they will ask for your card details
It a scam from TikTok don’t be a victim be aware of that site
Only Mobile Phones is a UK-based retailer specializing in mobile phones and related electronic devices. The company offers a wide range of products, including the latest smartphone models, accessories, and gadgets to meet the needs of technology consumers. With a focus on providing quality products at competitive prices, Only Mobile Phones aims to cater to a diverse customer base, from tech enthusiasts to everyday users seeking reliable mobile solutions. The website, www.onlymobilephones.co.uk, serves as a comprehensive platform where customers can explore various mobile phone options, read detailed product descriptions, and make informed purchasing decisions. By prioritizing customer satisfaction and offering a user-friendly online shopping experience, Only Mobile Phones positions itself as a go-to source for mobile technology in the UK market.
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