Review summary

Online Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional.

Based on reviews, created with AI

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S
Shocking treatment

Never, ever use Yopa. Their service was non-existent, their agent promised everything, delivered nothing, he never communicated, then left suddenly which meant no-one covered my area of London. My desirable property in Wimbledon received no viewings in the whole sorry 5 months with them. Worst part: I had to pay to get out of my contract. Be very very wary. They were shocking. Not even worth 1 star

KC
Fulford newton abbot

I put my bungulow up for sale with fulford they were amazing nothing was to much trouble they sold my bungulow with the first open the lady doing the viewing was called Amber she was amazing I would recommend fulfords newton abbot devon

A
RACIST and affected my CREDIT REPORT

RACIST and affected my CREDIT REPORTac. Made me consent to a credit check on the basis that the landlord would proceed with my offer. Then made me wait 3 days as they apparently "couldn't get hold of the landlord" Even though they continued to hold viewings for the property over the weekend. Then stated a number of outrageous stipulations (which was never outlined before) in order to try and put me off from proceeding with me offer. RACIST company. I felt nothing but discrimination from the way i have been treated. I will forward all of my correspondence onto the financial Ombudsman to review. This is JNP estate agents. I have quite a significant email chain from your employee I’d be happy to post on here if you wish.

C
Brilliant agent Wes Collins

Honestly can’t recommend our agent Wes Collins enough, a brilliant brilliant Estate Agent and all round great guy!! Due to Covid we had 2 failed mortgages as the goal posts moved, Wes wasn’t to be put off and found us our perfect house through his connections. He then attempted a 3rd mortgage application through a contact of his (we’d given up at this stage!) His finance guy Michael was very positive and hard working and negotiated a great mortgage on our behalf which was like a miracle considering the market place was in tatters due to Covid, Michael’s knowledge was first class and we have since used him for all our insurances- so quick and simple. Wes then put us in touch with a very hardworking diligent legal team that fought tooth and nail on our behalf to ensure our new asset had the maximum protection against the sellers. Wes really deserves every penny he earns because he didn’t stop trying to get the deal over the line, constantly chasing people up and pushing on our behalf. Can’t recommend him enough, if the rest of them at this company are like Wes then they will and deserve to take over as they are first class grafters! Thank you from our family in our perfect home in time for Christmas!

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All reviews

105 total • Write a review

Showing 11 - 20 of 101 reviews
CR
5 out of 5 stars

Great service from Sarah Davies

Sarah Davies at online estate agents made our move so easy - and she wasn’t even acting on our behalf! We bought a property from them, it was our first ever purchase and she went above and beyond to make sure it all went through, even though we weren’t her clients nothing was ever too much trouble for her! Sarah made the process less stressful for us, did everything she could to make life easier and to reign in a very difficult company who were selling the house, and being very difficult! Definitely would recommend and if we do ever need to use an estate agent, they will be our go to!

Date of experience: July 6, 2020

EM
1 out of 5 stars

HAVE NOTHING TO WITH THESE COMEDIANS…

HAVE NOTHING TO WITH THESE COMEDIANS THEY LIE CHEAT AND ARE NOT FIT FOR PURPOSE

Date of experience: July 5, 2020

JS
5 out of 5 stars

Your Move in Durham give a 100% good service.…

Your Move in Durham are absolutely on the ball. I should know, I used to work in an estates so I know how the service should be. Ian who valued my property & Nicky the sales negotiator, are truly professional & always willing to help you through the procedure. Cherylee was also very accommodating. 100% excellent service.

Date of experience: July 1, 2020

AP
5 out of 5 stars

Selling

I had a very pleasant experience with the team at Online Estate Agents who recently sold a property for me. Thank you very much

Date of experience: June 16, 2020

E
5 out of 5 stars

We highly recommend Online Estate…

We highly recommend Online Estate Agents as the best place to go if you looking to buy a home or sell your home. The staff are so friendly and helpful and we love working with them!. Thank you so much for your hard work and your relationship with the firm at Bond Adams LLP.

Date of experience: June 15, 2020

K
5 out of 5 stars

Great service!

Tim Bentley at Online estate agents is the estate agent for our area and myself and my Husband cannot rate him enough. Everything regarding the sale of our property was done in such a professional manner and we would highly recommend and use again. Thanks again Tim!

Date of experience: June 11, 2020

P
5 out of 5 stars

Ive added my welsh portfolio

Ive added my welsh portfolio of properties with the Welsh agent, Simon Harries I am shocked by the pure seamless efficiency of him, to his knowledge of pricing, and speed of getting my properties listed without errors all within a day. I would also like to thank Elliot Wakeman at the companies head office for his support in working with Simon to arrange the first viewings, the very next day after the listings went live. This team will be unbeaten in Wales and the UK. I will soon try Simon with my larger English portfolio, and hope Simon & Elliot can take the stress where others have failed so badly. Great work boys!!!!!

Date of experience: June 8, 2020

ML
5 out of 5 stars

Exceptional Service

I have been blown away by the service I have had from The Online Estate Agents. What should have been an easy sale, wasn’t, yet nothing was too much trouble. Sarah, who coordinates the sale from point of offer, has been exceptional. She’s always bubbly, helpful, and keeps all sides nudged along. Both the buyer and myself ( seller), have commented on her excellent manner and helpfulness.

Date of experience: May 27, 2020

MS
5 out of 5 stars

I absolutely couldn't fault them.

I absolutely couldn't fault Sarah Davies, the sales progression manager for the people we were buying from. She was so helpful and communicative, and just lovely to talk to. Despite not being contracted by us, she was very happy to help with queries and advice, which was appreciated so much. It was our first house purchase and she was a real help.

Date of experience: May 20, 2020

TC
5 out of 5 stars

Excellent Service

I recently purchased a property on which Online Estate Agents were acting for the seller. Whilst there were numerous legal issues which led to delays on the purchase, Sarah was amazing at staying in touch with everyone, keeping me up to date at all times and pushing the purchase along, always with a smile and a laugh.

Date of experience: May 14, 2020

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