Review summary

Online Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional.

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S
Shocking treatment

Never, ever use Yopa. Their service was non-existent, their agent promised everything, delivered nothing, he never communicated, then left suddenly which meant no-one covered my area of London. My desirable property in Wimbledon received no viewings in the whole sorry 5 months with them. Worst part: I had to pay to get out of my contract. Be very very wary. They were shocking. Not even worth 1 star

KC
Fulford newton abbot

I put my bungulow up for sale with fulford they were amazing nothing was to much trouble they sold my bungulow with the first open the lady doing the viewing was called Amber she was amazing I would recommend fulfords newton abbot devon

A
RACIST and affected my CREDIT REPORT

RACIST and affected my CREDIT REPORTac. Made me consent to a credit check on the basis that the landlord would proceed with my offer. Then made me wait 3 days as they apparently "couldn't get hold of the landlord" Even though they continued to hold viewings for the property over the weekend. Then stated a number of outrageous stipulations (which was never outlined before) in order to try and put me off from proceeding with me offer. RACIST company. I felt nothing but discrimination from the way i have been treated. I will forward all of my correspondence onto the financial Ombudsman to review. This is JNP estate agents. I have quite a significant email chain from your employee I’d be happy to post on here if you wish.

C
Brilliant agent Wes Collins

Honestly can’t recommend our agent Wes Collins enough, a brilliant brilliant Estate Agent and all round great guy!! Due to Covid we had 2 failed mortgages as the goal posts moved, Wes wasn’t to be put off and found us our perfect house through his connections. He then attempted a 3rd mortgage application through a contact of his (we’d given up at this stage!) His finance guy Michael was very positive and hard working and negotiated a great mortgage on our behalf which was like a miracle considering the market place was in tatters due to Covid, Michael’s knowledge was first class and we have since used him for all our insurances- so quick and simple. Wes then put us in touch with a very hardworking diligent legal team that fought tooth and nail on our behalf to ensure our new asset had the maximum protection against the sellers. Wes really deserves every penny he earns because he didn’t stop trying to get the deal over the line, constantly chasing people up and pushing on our behalf. Can’t recommend him enough, if the rest of them at this company are like Wes then they will and deserve to take over as they are first class grafters! Thank you from our family in our perfect home in time for Christmas!

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105 total • Write a review

Showing 21 - 30 of 101 reviews
KM
5 out of 5 stars

5 Star Service

Put our flats in Ystalyfera for sale with Simon from On -line estate agents . Found him so easy to deal with and a very professional service . We have had at least 5 very serious potential purchasers within weeks . I feel without the lockdown they would have sold within a couple of weeks . Service 5 Stars !!!

Date of experience: May 10, 2020

M
5 out of 5 stars

Great service!

Great service! Very professional! Simon was brilliant! Tenant found within a week! Definitely recommend! 5 🌟

Date of experience: May 9, 2020

M
5 out of 5 stars

Online-estate-agents the best agents in Wales

Simon Harries has to be the finest agent, Ive had the pleasure of meeting and working with, nothing is too much hassle for him, he remains cool and in control under stress and difficult situations. I would recommend this company to anyone, they leave other estate agents way behind.

Date of experience: May 8, 2020

P

Pam

US

5 out of 5 stars

I listed my property

I listed my property with online estate agents via the Welsh agent Simon Harries, I was so pleased I called him, he was helpful and highly knowledgeable. I only wish other agents in Swansea were as good as Simon, I can only say online estate agents will be a total success in Swansea, keep up the good work

Date of experience: April 15, 2020

D
5 out of 5 stars

Excellent service since the first…

Excellent service since the first viewing. William was always very helpful throughout the whole process. No pressure, just a professional advice. Yes, would definitely recommend!

Date of experience: April 15, 2020

HR
5 out of 5 stars

Excellent service with sympathy and a smile

Sarah was the acting estate agent for the property I purchased. It wasn’t the easiest process even by house buying standards but Sarah was very helpful to me even though I wasn’t her client and helped us all with ongoing chain and Complications. Would recommend unreservedly and have to anyone I know.

Date of experience: March 6, 2020

LM
5 out of 5 stars

We did it

Had my property on the market for 6 months with Yopa had 4 viewings they were useless.Decided to go with online estate agents from the very start Bill came out have a realistic valuation within 4 weeks had an offer.Special mention to Sarah that worked so hard and kept me in touch with everything that was happening, I must stress this was not an easy sale due to the buyers solicitors being less than useless but she did not give up and pushed all the way.Thanks to her hard work we completed and exchanged yesterday. Many thanks to all the team would definitely recommend

Date of experience: February 29, 2020

OZ
5 out of 5 stars

Quick, friendly service, thanks you!

As a buyer, this company was great, very quick and responsive. A special thanks to Sarah.

Date of experience: February 28, 2020

BH
1 out of 5 stars

WOThis company purchased my contract…

WOThis company purchased my contract for sale from an administratore when LOC8 went into administration. The ONLY service provided was to change the sold sign to one with their name on. They required a new contract at a higher price to re-market the property when the sale failed to progress repeatedly failed to return the keys to the property Denied any knowledge of the sale when approached by the buyer for the keys to the property Forced the buyer to drive from Liverpool to Leicester to collect the keys

Date of experience: February 19, 2020

vn
5 out of 5 stars

Fantasting comunication true the…

Fantasting comunication true the purchase of the property.Sarah has amazing comunication skills and her suport was more then above 5stars

Date of experience: February 11, 2020

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