Really fantastic agency
Really fantastic agency, everything was superb and done smoothly. My special thanks to Emily white and Seamas.
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4.8
Excellent
1,000 reviews
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Review summary
Ocean Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
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Based on reviews, created with AISee what reviewers are saying
My experience with this agency has been exceptional
My experience with this agency has been exceptional. I was buying my first house and they were always super helpful. Answering every single email promptly. Recommend them 100%, super professional.
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Flat letting and management
**Title: Outstanding Service from Ocean Estate Agents!** ⭐⭐⭐⭐⭐ I recently worked with Ocean Estate Agents to let and manage my flat, and I couldn't be happier with the experience! From start to finish, their team demonstrated exceptional professionalism and expertise. The marketing of my flat was top-notch—high-quality photos and a detailed description that really highlighted its best features. They clearly understand the local market and were able to find the right tenants quickly. What impressed me the most was their communication. The team was always available to answer my questions and kept me informed throughout the entire process. I felt confident knowing my property was in such capable hands. Once the flat was let, their management services continued to exceed my expectations. They are responsive to tenant needs and ensure everything runs smoothly, which has resulted in a happy tenant and peace of mind for me as a landlord. I highly recommend Ocean Estate Agents to anyone looking to let and manage their property. Their dedication to excellent service truly sets them apart! Thank you, Ocean Estate Agents, for making this process so seamless and stress-free!
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Fantastic experience for conveyancing and mortgage advise.
We used Ocean for conveyancing and mortgage advise. Conveyancing: Really excellent service throughout by Linda and her team. Everything sorted as quickly as possible and dealt really well with the sellers solicitors who were causing headaches. Howla website kept us up to date, as did emails and phone calls. Never had to chase once. Really impressed. Mortgage Advise: Again excellent service, this time by Luigi. Friendly and happy to chat through all the details with you. Found us a great deal, and regularly checked for rate changes to save us money. All around excellent.
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Company details
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www.oceanhome.co.uk
All reviews
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Showing 281 - 290 of 996 reviews
J
Really impressive service from Ocean…
Really impressive service from Ocean assisting us remortgage. Luigi was extremely knowledgeable and regularly kept us informed and up to date on new products and services. He was happy to answer any questions and offered a very impressive service throughout. Claire was also very helpful and made the process very efficient and i would certainly recommend them to anyone looking at taking out a mortgage.
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Rc
Great Follow Through!
The Estate Agent that showed me the flat was very accommodating and helpful in our viewings and negotiations. What made this experience easy was after the acceptance of my offer, I had a Move Manager- Debbie West- that kept me informed of the process and made sure things were moving along even with a hard to reach Solicitor. Debbie made sure the process was smooth. She was very responsive to emails and phone calls up to the final exchange.
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SN
Local knowledge with Ocean Estate Agents.
Sam McGreevy and the team at Ocean Real Estate were always available to us and negotiated a good deal on our behalf, as sellers. We live in Australia and were selling a house in Bristol. This added an extra layer of complexity which Sam took in his stride. He kept us well informed at all times. Sam is a local from the area where he sells, so he brings a useful knowledge of the area and it's attributes to the process. I can highly recommend Sam and the team at Ocean, Shirehampton.
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T
Highly recommend Ocean Bishopston
I had a great experience purchasing my first home through Ocean. The staff were friendly and helpful, responded quickly to my queries and went out of their way to make sure the process was running smoothly at all stages. Particular thanks to Nathan for sorting my mortgage so seamlessly, and Debbie for ensuring that the completion happened on time when the solicitors were being frustratingly slow! I'd highly recommend Ocean, especially for first time buyers as they make the process much less stressful than it could be.
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KH
Move Manager of the Year!
This was a very stressful house move due to various external factors, but Melissa (Move Manager at Westbury-on-Trym branch) helped to guide us through the process every step of the way, and could not have been any more responsive, communicative and helpful. She has a knack of making you feel much calmer about everything, when the stress levels are rising! Thank you Mel and all of the Ocean team for your help.
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N
Very bad experience
Very bad experience, alot of unuseful emails that had the same content that mad you feel more pressured and stressed. In the other hand lack of the appropriate communication when you have any questions or concerns regarding the contract that is being sent as the last step of the whole renting process which is so strange because when you see the contract you would be surprised with how biased it is towards the landlord rights with alot of pages that full of laws that we have no idea about. And now they wouldn’t send you your holding deposit back which make no sense !!!, I didn’t rent the place ??!!
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M
Superb assistance
We have had superb assistance from Ocean Estate Agents, Westbury-on-Trym, particularly Mel (Melissa Bell) to sell our house. She has gone above and beyond to manage the process that presented more than the usual number of obstacles. If you see any poor reviews it is unlikely to apply to this part of Ocean home, more likely the conveyancing, so don't be put off. Thanks to Mel and her colleagues at Ocean, Westbury.
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