The final document didn't show and the…
The final document didn't show and the email asking for help and clarification has never been answered.
Now Test has mixed reviews from customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.
The final document didn't show and the email asking for help and clarification has never been answered.
Certificate was not generated alongside my test results. Also it seems that this company doesn’t sell tests anymore; my guess is their platform (and customer service) will steadily decline from here. Just another company trying to make a quick buck from the pandemic.
I was not able to receive a certificate!! Unacceptable
In some places Covid Self test kit costs around £15, how ever the kits which I got it from Now Test was for £5, its easy to use and with self explanatory instructions.
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www.nowtest.com804 total • Write a review
When you do only once it works well but using same account again results in issues. Overall ordering, delivery and test upload itself was very satisfactory. When I tried to use same account 2nd time I wasn’t able to complete the purchase and had to register another account with different email. That’s need to be improved. Also asking for the race is weird during the account setup? Any reason why?
Date of experience: November 27, 2021
Test kit arrived on time and procedure was very easy.
Date of experience: November 27, 2021
Easy to do online upload of photo was quick and easy, results within minutes
Date of experience: November 27, 2021
Very helpful support Easy test
Date of experience: November 27, 2021
US
We opened test kit and followed the instructions in kit then went on line to register results. Mistake. Open app first as instructions on there are different to printed ones. You have to take a photo of yourself with tester before the test and also photo showing result after test.
Date of experience: November 27, 2021