Review summary

Now Test has mixed reviews from customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

c
The final document didn't show and the…

The final document didn't show and the email asking for help and clarification has never been answered.

c
Certificate was not generated

Certificate was not generated alongside my test results. Also it seems that this company doesn’t sell tests anymore; my guess is their platform (and customer service) will steadily decline from here. Just another company trying to make a quick buck from the pandemic.

c
I was not able to receive a…

I was not able to receive a certificate!! Unacceptable

Economy Covid Self test kit

In some places Covid Self test kit costs around £15, how ever the kits which I got it from Now Test was for £5, its easy to use and with self explanatory instructions.

Company details

Information provided by various external sources

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All reviews

804 total • Write a review

Showing 521 - 530 of 800 reviews
ig
5 out of 5 stars

Wher good esy too do

Wher good esy too do

Date of experience: November 27, 2021

TK
3 out of 5 stars

First time well - 2nd not so easy

When you do only once it works well but using same account again results in issues. Overall ordering, delivery and test upload itself was very satisfactory. When I tried to use same account 2nd time I wasn’t able to complete the purchase and had to register another account with different email. That’s need to be improved. Also asking for the race is weird during the account setup? Any reason why?

Date of experience: November 27, 2021

PT
5 out of 5 stars

Very happy

Test kit arrived on time and procedure was very easy.

Date of experience: November 27, 2021

LM
5 out of 5 stars

Easy to do online upload of photo was…

Easy to do online upload of photo was quick and easy, results within minutes

Date of experience: November 27, 2021

c
5 out of 5 stars

I was able to use everything quickly…

I was able to use everything quickly and easily. Have just completed the test now and it was easy to follow. Thank you!

Date of experience: November 27, 2021

c
5 out of 5 stars

On time and promote answer to any…

On time and promote answer to any oroblem.

Date of experience: November 27, 2021

RB
5 out of 5 stars

Very helpful support

Very helpful support Easy test

Date of experience: November 27, 2021

R
2 out of 5 stars

Photo before and after testing

We opened test kit and followed the instructions in kit then went on line to register results. Mistake. Open app first as instructions on there are different to printed ones. You have to take a photo of yourself with tester before the test and also photo showing result after test.

Date of experience: November 27, 2021

H
5 out of 5 stars

Nice service

Nice service. Guide a little confusing. Will use it again

Date of experience: November 27, 2021

LG
5 out of 5 stars

Easy to use

Easy to use, quick results

Date of experience: November 27, 2021

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