The final document didn't show and the…
The final document didn't show and the email asking for help and clarification has never been answered.
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3.9
Great
804 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
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Review summary
Now Test has mixed reviews from customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Certificate was not generated
Certificate was not generated alongside my test results. Also it seems that this company doesn’t sell tests anymore; my guess is their platform (and customer service) will steadily decline from here. Just another company trying to make a quick buck from the pandemic.
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I was not able to receive a…
I was not able to receive a certificate!! Unacceptable
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Economy Covid Self test kit
In some places Covid Self test kit costs around £15, how ever the kits which I got it from Now Test was for £5, its easy to use and with self explanatory instructions.
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Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.nowtest.com
All reviews
804 total • Write a review
Showing 291 - 300 of 800 reviews
AK
Great once all signed up
Test arrived on time, easy instructions and the certificate arrived within minutes of uploading the test. The sign up was a bit confusing, as you enter your postcode, but no door number. A note saying this will be entered upon sign up would be more instructive.
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C
Arrived on time, but otherwise poor experience
Test arrived on time, but the 'app' is just a poorly designed website with bad functionality. I couldn't get it to work on mobile, their preferred method for uploading your test. Their instructions and comms are also poor, with few confirmations given throughout the process of uploading results. I still can't see my certificate despite receiving an email saying it's ready. It seems like a website that has been mocked up in 5 mins on Wordpress with little regard to actually providing a satisfactory user experience. Glad I only paid a fiver and that there is next to no chance of anyone from this government actually following up on this.
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TT
My results were clear but instead came…
My results were clear but instead came up a inconclusive and I had to isolate because the program could not recognise it.
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