The final document didn't show and the…
The final document didn't show and the email asking for help and clarification has never been answered.
Now Test has mixed reviews from customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.
The final document didn't show and the email asking for help and clarification has never been answered.
Certificate was not generated alongside my test results. Also it seems that this company doesn’t sell tests anymore; my guess is their platform (and customer service) will steadily decline from here. Just another company trying to make a quick buck from the pandemic.
I was not able to receive a certificate!! Unacceptable
In some places Covid Self test kit costs around £15, how ever the kits which I got it from Now Test was for £5, its easy to use and with self explanatory instructions.
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www.nowtest.com804 total • Write a review
Speedy, straight forward and good communications.
Date of experience: February 5, 2022
GOOD SERVICE/ SCAN QR CODE CONFUSING (BUT THEY ALL ARE!!) YOURS ONE OF THE EASIEST
Date of experience: February 5, 2022
I was somewhat concerned that I would make a mistake with this test because I am not very tech savvy and I actually did make a mistake but the email support was fantastic and it turned out fine.
Date of experience: February 5, 2022
I ordered test kit on the 31st January from India, got confirmation that kit is on it's way, come the 4th February when I had to do 2 day latral flow test not kit has arrived, I chased nowtest and they apologised, no good to me as now I have not done the 2 day return test, I have informed nowtest that any problems in regards to the test I well be directeding them there way, so be careful when you choose NOWTEST waste of space diffently not reliable stay away.
Date of experience: February 5, 2022