The final document didn't show and the…
The final document didn't show and the email asking for help and clarification has never been answered.
Now Test has mixed reviews from customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.
The final document didn't show and the email asking for help and clarification has never been answered.
Certificate was not generated alongside my test results. Also it seems that this company doesn’t sell tests anymore; my guess is their platform (and customer service) will steadily decline from here. Just another company trying to make a quick buck from the pandemic.
I was not able to receive a certificate!! Unacceptable
In some places Covid Self test kit costs around £15, how ever the kits which I got it from Now Test was for £5, its easy to use and with self explanatory instructions.
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www.nowtest.com804 total • Write a review
Easy instructions to follow got test result soon after
Date of experience: February 4, 2022
US
When I ordered it I assumed the price would be as advertised on the Gov website e g £6.00 (£5.90 in fact). And when When I checked out that is what the NOW website said .....until the very last page when you are asked to click on confirm order when suddenly it became £17. And this was a test at home kit, same brand as used by the NHS. What a devious and unethical way of ripping people off. I shall warn others not to book w this company.
Date of experience: February 4, 2022
Please don't expect anyone to get back to you from this company. There system is confusing and if you purchase two tests, be careful not to upload tot he wrong reference number or you end up with no day 2 test submitted and no Fit to Fly test to submit. A simple fix from customer support, if there was any and they read their e-mails..
Date of experience: February 4, 2022
Straightforward to do once you readt the information
Date of experience: February 4, 2022