Great service and unexpected
Great service and unexpected. We broke a chair that we've had for quite a while. When I asked about spare parts, they supplied the part and came to the office to fix it - for free - very pleased, thank you.

National Office Furniture Supplies is a UK-based retailer specializing in a wide range of office furniture products, including desks, chairs, tables, and storage solutions. The company aims to provide high-quality, functional, and stylish office furniture at competitive prices, with discounts of up to 65% off on select items. Their offerings cater to both businesses and individuals looking to enhance their workspace, whether for corporate environments or home offices. The company’s product selection includes ergonomic office chairs designed for comfort, modern office desks that combine practicality with aesthetic appeal, and various storage options to maintain an organized work area. Additionally, National Office Furniture Supplies features collaborative furniture such as boardroom tables to support productive meetings. Customers can benefit from free UK delivery on orders over £300 excluding VAT, making it an accessible choice for both large organizations and smaller entities.
National Office Furniture Supplies receives high praise for its excellent product quality and prompt delivery, with many customers noting the helpfulness of the staff throughout the ordering process. Reviewers frequently highlight the sturdy construction of items and the efficiency of the delivery service, often describing it as fast and well-coordinated.
However, some customers express dissatisfaction with aspects of the delivery service, particularly regarding the handling of heavy items and the need for better assembly instructions. A few reviews mention issues with damaged parts upon arrival, which detracts from the overall experience. Despite these criticisms, the majority of feedback reflects a positive sentiment towards the company, emphasizing its reliable service and quality offerings.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 60 | 100% | -0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Nov 2025.
| Month | Average | Reviews |
|---|---|---|
| Apr 25 | 4.8 | 8 |
| May 25 | 4.8 | 6 |
| Jun 25 | 5.0 | 6 |
| Jul 25 | 4.6 | 5 |
| Aug 25 | 4.7 | 7 |
| Sep 25 | 4.8 | 12 |
| Oct 25 | 4.8 | 9 |
| Nov 25 | 3.7 | 7 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Really helpful staff from initial enquiry through to booking of delivery and great delivery guys”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Furniture.
| Company | Overall | Legit | Delivery | Quality | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.8 out of 5 (good) | 4.7 out of 5 (good) | −4% | 60 | |
| 3.7 out of 5 (good) | 100 out of 100 | 3.2 out of 5 (fair) | — | 1.2 out of 5 (poor) | — | 1,000 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | — | — | — | 1,000 | |
| 4.2 out of 5 (good) | 100 out of 100 | — | — | — | — | 1,000 | |
| 3.2 out of 5 (fair) | 100 out of 100 | 3.4 out of 5 (fair) | 3.1 out of 5 (fair) | 3.0 out of 5 (fair) | — | 1,000 |
Bottom line: National Office Furniture Supplies is #2 of 5 on overall rating in this group.
60 reviews of National Office Furniture Supplies. Filter by what matters to you.
Great service and unexpected. We broke a chair that we've had for quite a while. When I asked about spare parts, they supplied the part and came to the office to fix it - for free - very pleased, thank you.
Great desk and pedestals - some firms offer inadequately sized and flimsy office furniture so we were delighted to get quality.
Love the office desk we ordered. Solid and large enough for my double monitor setup with two laptops. Great service. The team kept me updated by phone and email with regards delivery. This is our second desk, so would definitely recommend and will use again.
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Delivery went well. Had a problem adding the arm rests but that was my fault as it should have been done while the chair was upside down. Not quite as comfortable as I was hoping for.
Great product, easy to assemble. Only problem was delivery took three attempts to drop off all the boxes.
On time and item placed as requested.
managed to deliver to Scotland, and replaced damaged item without quibbling. Very efficient company and pleasant staff
my experience was excellent, the price and communication was great but once I received the item there was a chip on the desktop, I contacted the company and within minutes a new one was being shipped for replacement. I couldn't have asked for more and would definitely recommend NOFS to others
Brilliant Customer Experience
Easy to order, kept informed of delivery, the folding desks are great quality for the price my only negative is that the site did not state that the tables came as flat pack and needed putting together. It took 2.5 hours to put 3 tables together.
Delivery man very helpfull. The product is of an excellent quality.
I was hugely impressed and grateful for the response to the delivery problems I’d encountered. The delivery service used the pick up option and I couldn’t possibly have managed to pick up an office chair. They wouldn’t retrieve it and re-deliver. The company responded by having my chair delivered by a driver right to my flat and it was all put together and ready to use. Excellent service and the chair is great.
A really good experience from start to finish; the website is clear and easy to follow and navigate; the ordering process simple, and the delivery (including a polite, detailed, phone call) smooth as silk. As some have said, the instructions aren't quite as simple as a novice like me would have liked, but it still only took me around half an hour to build the pedestal desk, if that. Highly recommended, no hidden flaws or surprises, does what it says on the tin.
Bought a boardroom table and chairs, excellent quality, service was spot on, and advice was very knowledgeable - looking at getting office chairs, Juliet was lovely on the phone, with advice and ideas - Thank-you
Over the Moon! I order two desks with pedestals which were delivered on time. The desks were very easy to put together and are good quality. The customers service was particulary good, which is rare these days. As we are based in Cornwall the items came on a pallett, which we thought would be left and picked up later but the driver kindly waited for us to unpack and took the pallet away with him. I have no complaints at all and we recommend them to anyone.
The office shelves arrived as expected, with a helpful delivery driver. Assembly was relatively easy but the instruction sheet should be larger to more clearly differentiate the components. Everything fitted together easily. Would be helpful to know in advance the weight of each product - they are solid and heavy.
NOFS promised to the agreed delivery schedule for my office desk order. The desk is great and exactly what I wanted. The build quality is indeed 5 stars and it was extremely easy to assemble as it came with clear instructions. All of this for a very reasonable price. Many thanks!
I bought a desk, cupboard and chair for my grandkids' bedroom and am so happy. The quality is excellent and the customer service was great. I rang them because the filing cabinet I originally wanted was out of stock and I wanted to know when it would be available. When I told the lady I wanted the filing cabinet because it was the perfect size to put a television on she suggested a cabinet that I hadn't spotted. It was perfect, and was available immediately. Great stuff! My only negative comment is that the furniture arrives in a flat pack with very unclear instructions of how to put it together. The website states that it is 'a breeze' to assemble. I can tell you now it's not!!! All you get are tiny diagrams and you need a magnifying glass to see them. There is no indication of back and front etc. We managed in the end but it's definitely not easy!
National Office Furniture Supplies is a UK-based retailer specializing in a wide range of office furniture products, including desks, chairs, tables, and storage solutions. The company aims to provide high-quality, functional, and stylish office furniture at competitive prices, with discounts of up to 65% off on select items. Their offerings cater to both businesses and individuals looking to enhance their workspace, whether for corporate environments or home offices. The company’s product selection includes ergonomic office chairs designed for comfort, modern office desks that combine practicality with aesthetic appeal, and various storage options to maintain an organized work area. Additionally, National Office Furniture Supplies features collaborative furniture such as boardroom tables to support productive meetings. Customers can benefit from free UK delivery on orders over £300 excluding VAT, making it an accessible choice for both large organizations and smaller entities.
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