Customer service was very kind after an…
Customer service was very kind after an issue with a product. They agent listened to my issues and resolved them quickly without incident.
Ollie Dog Food is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.
Great customer service. You will be satisfied no mater your situation.
My dog loves olli! Easy transition and stress free delivery
Customer service was very kind after an issue with a product. They agent listened to my issues and resolved them quickly without incident.
This company is the best. My dogs love the food and supplements. When I called customer service for a minor account error they were incredibly kind and quick to resolve the issue.
I switched from Fresh pet to Ollie because of the better ingredients. A major difference for my little one. She's actually excited now to eat! I just called and asked to switch something and Delaney was so helpful and made it so stress free! Thanks, Ollie.
My dog loves the food. He stands in his hind legs while I’m serving it into his bowl. Would definitely recommend it to others
Very pleasant on the phone when I had to move up my delivery date. Always helpful.The customer service is the best I've experienced in a long time! I wanted a different color food kit to match my kitchen as she explained that they came at random she couldn't pick the color but she did put in an order to see if I would get the color that I want I did not but I appreciate her explaining to me and willingness to do so. I can call change my plan check prices very efficient.
Autumn was awesome. Friendly and easy to work with. Thanks guys!
Your customer services is very good
I am using Ollie as a supplement to my dogs fresh food diet. She needs to eat food as organic as possible thanks to some digestive issues she has, but she is so happy, excited, passionate about her meal time! It’s been a week into her transition and so–far–so–good!
I’ve always had a picky pup. He’d eat everyone else’s food but when it came to his it just wasn’t good enough for him. If I’m honest, I only got Ollies for the free promotion they were doing with their Embark DNA test kit, but I was going to let him try the dog food they were sending. I thought he would look at it and walk away since the first one I gave him was “Pork & Apples”. Boy. Was I wrong, the whole thing was gone within milliseconds. And I can’t even begin to even tell you about the immediate improvement I saw in my dogs digestive side. Not to mention a stupid reason even which is dog farts. You know how bad they smell, not with Ollie’s.
Ollie has been fantastic! My pup enjoys his meals now (except beef) but that's okay! He's diggin' the Turkey, Pork and Chicken fresh meals with the chicken baked kibble. Hopefully Ollie will add other kibble flavors beside chicken and beef..Customer Service is fantastic!
Even before our first delivery, we were impressed! I had a couple questions, and the response time was super speedy. Your customer service is right on! Our dog, Buddy, loves Ollie. He looks forward to the meals and doesn’t let us forget when it’s time to eat. At not quite two years old, I didn’t think we’d see much difference in his energy level, but we sure did. He even seems happier and sillier than before. Thank you for making a food that we can feel good about feeding our best friend!
Excellent and my dogs love it!
So far our experience with Ollie has been great! My dog transitioned very well and she has not been having anymore digestive issues. With a past brand, her digestive system was struggling and I could tell her tummy was not having it. Since she’s been on Ollie, her stools are normal, when she passes gas it doesn’t smell (TMI I know lol) and she looks forward to every meal! I really appreciated the food storage that was sent with her first box and the free ice cream, which by the way she loves and it doesn’t hurt her stomach! Customer service has been great so far, deliveries arrive on time and I love the different recipes they offer.
Excellent customer service!! Jacqui was kind and helped me over the phone. How nice to talk to a person!! Thank you!!
Very reliable, my dog loves his food and is an 11 year old cancer survivor turned puppy. Thank you, Ollie!
Ollie’s customer service team is amazing. Everything about Ollie has been smooth and overly accommodating. Obviously my dog loves the food. Please keep doing what you are doing, Ollie!
I liked that Saint did eat your food which was great because he’s a picky eater. I didn’t like the price for my income. I’m on a fixed income
I first started using Ollie several years ago with my English Bulldog rescue. The food had a great effect on her health. She passed away earlier this year and when I called to cancel the Ollie team was so kind and even sent a sympathy card. After 6 months I decided I was ready for a new pup. I rescued a cute Shih Tzu pup. I had difficulty finding where to add a new pup so I called and Ollie made it so easy to get set up. Excited to see how good he does on his new food.
AWESOMENESS
Dog doesn't like the food.
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