He spoke really clearly
He spoke really clearly, we understand each other well.
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3.8
Great
491 reviews
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💬Hasn't replied to negative reviews
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Review summary
My Cruises has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
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Based on reviews, created with AISee what reviewers are saying
Lucinda was very polite and easy to…
Lucinda was very polite and easy to understand . She tried to help with us accessing our credit with Norwegian but it is too early to do it yet . Hopefully My Cruises can access the credit some time in the future
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Very friendly and proficient service.
Very friendly and proficient service. process was quick and easy to complete. Consultant able to direct me to other departments so I could seek advise.
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Friendly Ben
Ben was very friendly; he answered all my questions. He was pleasant to talk to, and he knows his stuff. He gave me ideas and options if I wish to extend our trip. The transaction was smooth, and Ben is definitely an asset for your company. Go Ben.
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Company details
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Contact info
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Website
www.mycruises.com.au
All reviews
491 total • Write a review
Showing 271 - 280 of 487 reviews
A
I find My Cruises very easy to deal…
I find My Cruises very easy to deal with. The girls you speak to on the phone are so lovely. The itineraries I pick are great. Our Japan trip was great, except for our tour guide was absolutely useless. We found ourselves dumped in a country we knew nothing about & with no guidance what to do. She was knowledgeable enough when doing our tours but when it came to leaving us on the two free days in a strange city, there was no guidance of where or what you could do for the day. I don't like complaining, I'm sorry but she did put a damper on our tour. Other than that ,great trip thankyou.
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PB
Branden Kemble was very helpful in…
Branden Kemble was very helpful in booking the flight part of my MYC cruise package
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S
A good deal through My Cruises
My cruises were very helpful, but had to ask a lot of questions to get all the answers required. It's clear that a lot of things aren't included eg breakfast at the hotel, airport transfers and it would be helpful to have a list of these items so you know what to budget for additional costs. Is not going to dissuade me from booking but would add clarity. Rebecca was terrific
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LP
My Cruises - Professional and fabulous!
The amazing My Cruises booking agents, Amanda Taylor and Lartisha Baldan, made the entire query and booking process an easily navigated happy experience. Respectful, good humoured and kind, I cannot fault their knowledge of the cruise, their helpful suggestions regarding cabin choice and their guidance throughout the entire process. Thank you both! Mum and I greatly appreciate your expertise!
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SS
Great people
Great people, fantastic crew onboard the Fiji Princess. Sun, sea and island life, Fiji time.
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