Review summary

My Cruises has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

He spoke really clearly

He spoke really clearly, we understand each other well.

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Lucinda was very polite and easy to…

Lucinda was very polite and easy to understand . She tried to help with us accessing our credit with Norwegian but it is too early to do it yet . Hopefully My Cruises can access the credit some time in the future

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Very friendly and proficient service.

Very friendly and proficient service. process was quick and easy to complete. Consultant able to direct me to other departments so I could seek advise.

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RW
Friendly Ben

Ben was very friendly; he answered all my questions. He was pleasant to talk to, and he knows his stuff. He gave me ideas and options if I wish to extend our trip. The transaction was smooth, and Ben is definitely an asset for your company. Go Ben.

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All reviews

491 total • Write a review

Showing 191 - 200 of 487 reviews
br

The overall experience was excellentntthe holiday…

The overall experience of the holiday included in the total package of flights, hotel,ship was all arranged nicely and without fault.

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D

All went perfectly to plan

All went perfectly to plan. My cruises were excellent (tyler)

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AC

Enquiry regarding excursions

Very helpful and friendly response by Holly to our enquiry

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WW

The service was friendly and efficient

The service was friendly and efficient

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DH

It was great but had short caming

It was great very clean, and all the staff were very attentive A little disappointing as the glamour was not there as it catered for young people and Casino and gaming people The food was fantastic. The show apart from the Beatles Invasion Group were mediocre

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MB

Beth was very helpful and informative…

Beth was very helpful and informative to our needs.

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MT

Your representative was very helpful…

Your representative was very helpful and eager to please

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RB

Good communication skills,

Good communication skills, Polite

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DF

MyCruises addressed my concerns…

Gabby from MyCruises listened to my booking concerns, clarified what needed to be done, and followed through on her commitments as promised. It was very reassuring to deal with a competent professional agent.

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RL

Awesome customer service

Jacinta was really nice & cheerful and helped with exactly what I needed

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