He spoke really clearly
He spoke really clearly, we understand each other well.
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3.8
Great
491 reviews
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💬Hasn't replied to negative reviews
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Review summary
My Cruises has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
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Based on reviews, created with AISee what reviewers are saying
Lucinda was very polite and easy to…
Lucinda was very polite and easy to understand . She tried to help with us accessing our credit with Norwegian but it is too early to do it yet . Hopefully My Cruises can access the credit some time in the future
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Very friendly and proficient service.
Very friendly and proficient service. process was quick and easy to complete. Consultant able to direct me to other departments so I could seek advise.
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Friendly Ben
Ben was very friendly; he answered all my questions. He was pleasant to talk to, and he knows his stuff. He gave me ideas and options if I wish to extend our trip. The transaction was smooth, and Ben is definitely an asset for your company. Go Ben.
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Company details
Information provided by various external sources
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Contact info
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Website
www.mycruises.com.au
All reviews
491 total • Write a review
Showing 201 - 210 of 487 reviews
LM
Jacinta Lord
Jacinta Lord, It was an absolute pleasure speaking with you today, for you to laugh along with my Tony (husband of 47 years) jokes was refreshing for a young person to be so nice. Your professionalism is outstanding and willingness to make sure I was comfortable with understanding all the travel arrangements makes you an asset to your organisation. I wish you much success in your career. Please forward this email to your manager, you deserve to be recognised for the wonderful way you carry out your work.
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HR
So happy so far
Beth was great and made it so easy for me.. email sent to me instantly.. very happy with the service
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KT
Cruise booking was fast and efficient
Our selected cruise was booked and deposit paid over the phone with no delays or issues. Very impressed with the efficiency and knowledge of the sales lady Gabrielle, and the minimal fuss required to secure our cabin. Now we just need to be patient waiting for our amazing cruise date to arrive!
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KI
Fantastic customer experience
Fantastic customer experience. I contacted mycruises on Saturday to see if I could add a tour to our itinerary which our friends were already booked on. Holly was very helpful and patient and managed to book us on the Windsor Bath and Stone hedge tour.
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JA
Temira went above and beyond to help me…
Temira went above and beyond to help me that is why I come back to my cruises fir the personal and professional service I get.
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