Review summary

MSC Cruises UK & Ireland receives consistently positive reviews. Customers particularly appreciate service and great value, though some mention concerns about poor quality and expensive.

Based on reviews, created with AI

See what reviewers are saying

J
Great week with great destinations

Great week with great destinations, drinks packages and entertainment

M
Great holiday

Don’t believe the reviews about the grub

Wonderful cruise with superb staff.

Wonderful cruise with superb staff.

Doing all the right things except need…

Doing all the right things except need more cleaning in cabins and not cold food in the buffet

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All reviews

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Showing 71 - 80 of 996 reviews
V
1 out of 5 stars

Worst cruise we have ever had as avid…

Worst cruise we have ever had as avid cruisers this ship is packed to the rafters with not very much social space for the capacity of people they have on board, not very much going on and pool areas your worst nightmare everything about this ship screams fill it as much as they can make as much money out of people and give as little as possible back to customers, poor food, poor and not much entertainment, not enough seating at public areas,, pool areas time restricted waterslides close 5pm, the list could go on and on MSC need to look at other cruise lines and get it right or stick to what they know cargo ships as this is not a pleasurable holiday but nothing short of an endurance test.

Date of experience: July 15, 2025

T
3 out of 5 stars

Volume of people

Food was good , value for money , but too many people on board. crowd after crowd. MSC are too greedy, cram as many people on board as possible to make the most money. If there were 500 less people onboard it would be easier to get a seat and service would be quicker. Also boarding was a real hassle having to queue for ages. Not a very pleasant experience.

Date of experience: July 15, 2025

PR
5 out of 5 stars

Very nice ship with a great relaxing…

Very nice ship with a great relaxing feel. The public areas are kept clean and tidy, friendly efficient staff make for a great holiday

Date of experience: July 15, 2025

NS
5 out of 5 stars

Another great cruise with MSC

Excellent, friendly and efficient staff. Good value for money. Impressive variety of entertainment throughout public rooms.

Date of experience: July 15, 2025

B
3 out of 5 stars

Good price for cruise but expect to…

Good price for cruise but expect to spend lots on board.

Date of experience: July 15, 2025

MP
5 out of 5 stars

Great experance with the ship,staff…

Great experance with the ship,staff very friendly and helpful. A good choice of food in the buffet but it was a little busy and noisy so we eat as much as possible in the dinning rooms which were great. Good entertainment in the bars and the theatre shows were excellent. The one thing which niffed me was the suttle buses that you had to pay for in some ports, the Marseille one inparticule as it was 17euros each and it only took you to the end of the port not the middle of town. The most expensive bus ride ever of 1 km, especaly after paying we found out there was a free one 200mts away from the boat.

Date of experience: July 15, 2025

PC
5 out of 5 stars

Amazing modern ships

Amazing modern ships, great staff, great entertainment and all at an affordable price

Date of experience: July 15, 2025

AW
5 out of 5 stars

Really enjoyed my first cruise

Really enjoyed my first cruise, it lived up to expectations. Just go with the flow, do or don’t do whatever you want. People seem to nit pick but I didn’t have a problem with anything. Staff are lovely, room was great, variety of activities. Never had a problem in the Marketplace or anywhere else. Would definitely go again.

Date of experience: July 15, 2025

W
5 out of 5 stars

Excellent ship .staff

Excellent ship .staff. food.

Date of experience: July 15, 2025

s
4 out of 5 stars

ENJOY

It’s my first time experience on the cruise . I enjoy my time .

Date of experience: July 15, 2025

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