Makkelijk
Makkelijk. Snel bezorgd en een goede prijs voor originele onderdelen.
4.7
Excellent
1,000 reviews
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Review summary
MSP - Motorcycle Spare Parts is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and expensive.
✨
Based on reviews, created with AISee what reviewers are saying
Alles ok
Gut und schnell
Never again
Die Lieferzeit ist höllisch. Obwohl 4-5 Werktage angekündigt waren, wurde diese Zeit deutlich überschritten und ich habe deshalb eine E-Mail zur Stornierung der Bestellung gesendet. Aber es wurde ignoriert, die Bestellung wurde verschickt und ich musste sie zurückschicken. Dafür habe ich sehr hohe Transportkosten bezahlt. Auf meine Bitten (die Bestellung zu stornieren und dann Informationen zur Rücksendung anzufordern) erhielt ich zwischenzeitlich E-Mails ohne jeden Sinn. Die wiederholte Erklärung war, dass sie viele E-Mails erhalten und keine Zeit haben, sie zu lesen. Diese ganze Geschichte dauerte fast 2 Monate. Die Teile sind vermutlich gut, aber an der Lieferzeit und dem Kundenservice gibt es nichts zu bemängeln.
After exploring all Australian Ducati…
After exploring all Australian Ducati suppliers and there ludicrous mark ups its an absolute delight to find and deal with MSP, Reasonable prices even given exchange rate and import duty. Quick and reliable service and grate service, Thanks MSP team.
Company details
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Contact info
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Website
www.motorcyclespareparts.eu
All reviews
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Showing 151 - 160 of 996 reviews
SF
Order placed on the 19 May 2025 - still waiting!
Order placed on the 19 May 2025 They state that there is a 7 to 10 day delay for items not in stock but my order is still showing 14 June 2025 as an estimated date for receipt of this item to the warehouse but I have had no communication from you to advise of any delay, no apologies, nothing.! This is terrible customer service. The reply from MSP states that they do not send emails because of the 'hundreds of orders per day'. Is this the number of orders that they are unable to fulfil on-time? I hope not ! Either way, keeping the customer informed in a proactive way always benefits the seller rather than the current attitude of 'we have your money, we don't have the part you ordered but we might have it soon......'. First and last order through MSP.
Date of experience: June 13, 2025
WH
Correcte en snelle levering
Correcte en snelle levering. Uitstekende dienst na verkoop!
Date of experience: June 13, 2025
RP
Pünktliche Lieferung
Pünktliche Lieferung. Alles original Ersatzteile in bestem Zustand.
Date of experience: June 13, 2025
BC
Great service
Great service, very responsive and helpful. Competitive prices on motorcycle parts. I'd like to see lower postage cost, but I guess that's largely outside of their control.
Date of experience: June 13, 2025
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