Motorcycle Superstore is an online retailer specializing in a wide range of motorcycle gear, parts, and accessories. The company offers products such as helmets, clothing, tires, and maintenance equipment, catering to motorcycle enthusiasts and riders of all skill levels. Their extensive inventory includes items from various reputable brands, ensuring customers have access to quality products for their biking needs. Targeting both casual riders and serious enthusiasts, Motorcycle Superstore aims to provide a comprehensive shopping experience for those looking to enhance their riding experience. With a user-friendly website, customers can easily navigate through categories to find specific items, making it a convenient option for motorcycle-related purchases. The company’s commitment to customer satisfaction and product quality positions it as a reliable resource for motorcycle enthusiasts.
Motorcycle Superstore receives praise for its extensive selection of products and efficient shipping, with many customers appreciating the easy-to-navigate website and the ability to price match. Reviewers highlight the quality of items and the overall positive shopping experience, noting great customer service when issues arise.
However, some customers express frustration with shipping delays and poor transaction processing, citing instances of duplicated orders and inadequate customer support. While the majority of reviews reflect satisfaction with the products and service, the negative feedback regarding shipping and customer service indicates room for improvement. Overall, Motorcycle Superstore is viewed positively, but attention to shipping and customer service issues could enhance the experience further.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Low volume · weighted down | 3.9 | 7 | 100% | — | ● Not enough data |
Monthly average rating from reviews written by people · latest review Feb 2020.
| Month | Average | Reviews |
|---|---|---|
| Apr 19 | 5.0 | 1 |
| May 19 | — | 0 |
| Jun 19 | — | 0 |
| Jul 19 | — | 0 |
| Aug 19 | — | 0 |
| Sep 19 | — | 0 |
| Oct 19 | — | 0 |
| Nov 19 | — | 0 |
| Dec 19 | — | 0 |
| Jan 20 | — | 0 |
| Feb 20 | 4.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 7 most recent reviews.
“Great selection of products and name brands~ Fast shipping and easy website to navigate around”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| 3.9 out of 5 (good) | 50 out of 100 | — | 7 |
| 4.5 out of 5 (good) | 100 out of 100 | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | — | 1,000 |
Bottom line: Motorcycle Superstore is #4 of 5 on overall rating in this group.
7 reviews of Motorcycle Superstore. Filter by what matters to you.
Great selection of products and name brands~ Fast shipping and easy website to navigate around. Some of the products could use a better sizing chart from the manufacturers' own website, but not bad as overall guideline.
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Motorcycle Superstore is an online retailer specializing in a wide range of motorcycle gear, parts, and accessories. The company offers products such as helmets, clothing, tires, and maintenance equipment, catering to motorcycle enthusiasts and riders of all skill levels. Their extensive inventory includes items from various reputable brands, ensuring customers have access to quality products for their biking needs. Targeting both casual riders and serious enthusiasts, Motorcycle Superstore aims to provide a comprehensive shopping experience for those looking to enhance their riding experience. With a user-friendly website, customers can easily navigate through categories to find specific items, making it a convenient option for motorcycle-related purchases. The company’s commitment to customer satisfaction and product quality positions it as a reliable resource for motorcycle enthusiasts.
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