Monarch Water is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
The water softener has been installed for 10 months. During that time there have been a couple of separate issues regarding it's operation reducing the softening quality. On both occasions Monarch have been very supportive and on both occasion have rectified the issue effectively with minimal fuss. Overall the unit is excellent and so is the service that I have received from Monarch.
Dom fixed the issue with my softener and gave a full explanation of what had caused the problem. Very happy with the service from Monarch, I highly recommend using this company.
Dom arrived on time was very polite and got on with the service I had book very knowledgeable working very cleanly did his tests all ok after his work thank you Dom
Dom turned up on time and diagnosed/replaced the faulty valve quickly. System back up and running in less than 15 minutes.
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www.monarchwater.co.uk412 total • Write a review
Speedy resolution with good advice and courteous
Date of experience: April 8, 2022
Great experience dealing with monarch
Date of experience: April 8, 2022
The best thing I've bought in years! The towels are so soft and clean, the bathroom sparkles with no effort. 10kg bag of salt lasted me over 7 weeks! Feeling so clean with my Monarch!
Date of experience: April 8, 2022
Product was recommended by local plumber. Installed with minimal disruption. No issues with it at all. We are really pleased with our water softener.
Date of experience: April 8, 2022
US
What a great product, it works effortlessly, and the water is silky and soft to the touch. Using the salt bricks instead of tablets is so much easier. I’m so happy with the plumbers recommendation to have one of these water softeners. It’s so much better for the whole home.
Date of experience: April 8, 2022
Machine service carried out efficiently. Technician gave several helpful hints, fixed a leak and recalibrated machine. Arrived promptly and did a good job. Would have been 5 star had call-out charge been less (£100 + vat).
Date of experience: April 8, 2022
After doing a comparison analysis market leading brands, we ended up with buying Monarch. Very good performance so far and definitely recommend. I would say other brands we are paying for the their marketing.
Date of experience: March 13, 2022
