Monarch Water is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
The water softener has been installed for 10 months. During that time there have been a couple of separate issues regarding it's operation reducing the softening quality. On both occasions Monarch have been very supportive and on both occasion have rectified the issue effectively with minimal fuss. Overall the unit is excellent and so is the service that I have received from Monarch.
Dom fixed the issue with my softener and gave a full explanation of what had caused the problem. Very happy with the service from Monarch, I highly recommend using this company.
Dom arrived on time was very polite and got on with the service I had book very knowledgeable working very cleanly did his tests all ok after his work thank you Dom
Dom turned up on time and diagnosed/replaced the faulty valve quickly. System back up and running in less than 15 minutes.
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www.monarchwater.co.uk412 total • Write a review
Works great so far, absolutely seen a difference in water hardness
Date of experience: June 13, 2022
Bit more expensive than rivals but with the guarantee and the massive reduction is n salt, should be a winner
Date of experience: June 10, 2022
Has made a significant difference to water quality, minor hiccup with a software issue, rectified and has worked without problem. Highly recommended.
Date of experience: June 10, 2022
No issues seems good, skin feels better after showering.
Date of experience: June 10, 2022
The water softener is extremely efficient, the water quality is much improved. Had a slight problem a couple of weeks after the softener was fitted but the company attended quickly and resolved the matter.
Date of experience: June 10, 2022
