Monarch Water is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
The water softener has been installed for 10 months. During that time there have been a couple of separate issues regarding it's operation reducing the softening quality. On both occasions Monarch have been very supportive and on both occasion have rectified the issue effectively with minimal fuss. Overall the unit is excellent and so is the service that I have received from Monarch.
Dom fixed the issue with my softener and gave a full explanation of what had caused the problem. Very happy with the service from Monarch, I highly recommend using this company.
Dom arrived on time was very polite and got on with the service I had book very knowledgeable working very cleanly did his tests all ok after his work thank you Dom
Dom turned up on time and diagnosed/replaced the faulty valve quickly. System back up and running in less than 15 minutes.
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www.monarchwater.co.uk412 total • Write a review
Great sevice repaired as promised only 4 stars as it took two visits due to parts being unavailable at the time of first visit
Date of experience: November 26, 2024
Richard was very responsive on initial contact and arrived within given time, most polite and respectful to our property, carried out the service promptly and efficiently, would highly recommend him to further customers.
Date of experience: November 26, 2024
US
Amazing change to the water. After years of battling with very hard water (OX14) installing the Midi has made significant improvement to our water for showering and cleaning areas where taps are used. No more using anti calc sprayings. Highly recommend getting one fitted
Date of experience: November 26, 2024
Richard did an excellent job for us. Extremely thorough and very helpful when explaining everything.
Date of experience: November 23, 2024
Richard was super efficient and friendly. Water softener is repaired and working as expected again! Thanks a lot
Date of experience: November 22, 2024
Richard very helpful and efficient. Left the area tidy. Very pleased.
Date of experience: November 21, 2024
