Review summary

Mint Rentals is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about expensive and customer service.

Based on reviews, created with AI

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M
Excellent value

Excellent value. May not be the flashiest cars to rent but perfectly safe, clean, honest, and great service.

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Ey up excellent service

Ey up excellent service - excellent staff - friendly and helpful- took us to drop off and helped with luggage - can't speak highly enough of their service and product.

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SG
100% recommend mint rentals

Had a great experience with mint rentals. Staff were very friendly and helpful. Vehicles are good value for money. Clear instructions for airport pickup. I recommend mint.

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Horrible experience

Horrible experience. The cars are old, all secondhand import from China. They have high kilometers, and the dashboard and interface are all in Chinese. So when there is an error or warning, you need to speak Chinese or hire a translator, I guess. The first car we got had starting problems. We found out 2 hours after pickup, when we tried to start the car for the first time after pickup. The first response of Mint Car Rentals was that we should just contact road assistance. Only after much protest from us did they send a mechanic. Unfortunately, this did not solve the problem. Even though the mechanic said the car is fine and got it started with jumpcables, they problems remained. After 2 more times of not being able to start it (and our takeaway food getting cold because we were stuck in a parkinglot) they finally agreed to give us a different car. But instead of bringing the car to us, we had to drive over 1 hour back to the rental office to pick it up. Instead of an apology for all the inconvenience, the employee told us that we should have actually filled up the gas before exchanging the car. The second car was also old and Chinese. It had one door that didn't lock (we found out by chance, after 3 days), the steering wheel was not aligned, and the tires were completely worn down. Luckily, this one didn't break down during our trip. Update 12th of april 2025 After posting this review here and on Google, we received an email from Mint Car Rentals. In the email, they apologised for the lack of service and offered us a 20% refund of the hire charges, which we accepted.

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612 total • Write a review

Showing 581 - 590 of 608 reviews
J

So Easy

We were happy with the service provided by Mint for our 15 day rental of a Nissan Tilda. I have to say initially I was concerned going with a unknown car rental company but they have proved to be efficient and reliable. I would definitely use again for a economical option although would consider a premium car that had more spunk.

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D

Lovely customer service

Lovely customer service. The car was in great condition and the price was very reasonable.

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c

First class service good value for money

First class service good value for money

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c

good experience and enthusiastic…

good experience and enthusiastic employees

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c

fast & good

fast pick up. good new car!

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Tf

Mint rentals were exellent to deal with…

Mint rentals were exellent to deal with even in last minuite bookings good clean well presented cars and friendly employees. Very good rates we had a ball thanks mint rentals we defiantly recommend you

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DE

Great service collected from airport…

Great service collected from airport ... quick application... full insurance offered and taken...paid and on my way.... that's fast. Highly recommended.

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GP

Mint rentals delivered the best quality…

Mint rentals delivered the best quality and service, well beyond my expectations. Pricing was well within my budget and the older vehicle performed like a new one. I highly recommend Mint in the future.

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P-

Great and friendly staff

Great and friendly staff. Easy pickup and drop. Car was in impeccable condition. Latest model. And most importantly a very friendly and helpful staff you don't find in big rental companies.

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c

Good and friendly service, got a very old car,

Good and friendly service and the company tries hard to make their customers happy, like picking them up at the airport at the right time and not having them wait. . So why only 4 Stars? The car was really old and the lights where very bad so driving at night was dangerous. But apart from that the mechanics like brakes and air condition did work fine. They told me at the return that cars would be checked every 6 months. This car had already 315.000 km. I rent cars around 10 times a year and I did not expect a car this old . There are companies like "Rent a dent" or "Rent a wreck" where one would not be surprised finding such a car when checking in. But I do avoid this companies. Still I would use this company again, just would ask the next time how old the rental car would be.

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