Minster Law receives consistently positive reviews. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.
I was referred to Minster Law after being involved in an accident which was the fault of the third party . I spoke to Kevin Russell who was very helpful and explained the process to me in detail. Thank you!
Made it easy to make a claim Especially after a traumatic event
Initially, the service was very poor with no case manager assigned to my case for about two years. However, once Mallory Binks was assigned to my case, she worked hard to ensure that my case could be resolved and supported me to get the best possible outcome. If I could rate Mallory alone, I would give her five starts!
I recently had the pleasure of working with Minster Law on a legal claim, and I couldn't be more grateful for the support and service I received. From start to finish, the team was professional, knowledgeable, and genuinely committed to securing the best outcome for me. A special thank you to my solicitor, Matthew Wild, who was outstanding throughout the entire process. He was approachable, thorough, and always kept me informed at every stage. His dedication and clear communication made a potentially stressful situation much easier to handle, and I always felt that my case was in safe hands. I'm very pleased to say that the case was successfully closed in my favour, and I have no doubt that Matthew's hard work played a key role in that result. I highly recommend Minster Law, and especially Matthew Wild, to anyone in need of expert legal support. Thank you again for everything!
No description available yet.
Website
www.minsterlaw.co.uk1,000 total • Write a review
My case took three and a half years to be settled, throughout that time I was supported by Minster Law , who were outstanding giving expert advice , always my solicitor that I was allocated was Aisha , always at the end of the phone or replied promptly to my emails, I have to commend herself and Zantia , I highly recommend Minster Law they finally resolved my case and a settlement, which was nice to come to end , I wish you all the very best for the future and thank you for all your hard work and dedication.
Mohammed Waqar set up a claim for my son after a bike accident. He was kind, calm, patient and very clear in how he explained everything and I am very grateful of his input in handling my sons case. Thanks again.
Following a RTC resulting in subsequent claim for damages. I have been supported throughout the process in a professional , supportive and empathetic manner by Kyna Tate. I have been kept informed in every stage of the process, which has resulted in a positive outcome.
Minister Law has given me outstanding service - never have I been left wondering what's happening I have been regularly updated and the focus has been on getting professionals in place to ensure I recover as best I can - thank you
Massive thanks to Emma Carr, I had a huge motorcycle accident in 2022 resulting in a broken leg and a few other injuries, minster law have looked after me throughout providing me with a case manager, sorting out physiotherapy and makeing sure I've got a fair payout.
Agent was able to deal with my injury concerns and was very caring and put me at ease with questions about my accident
I had a good experience speaking with Bethany Hayward this morning. She was very informative about the next steps of my claim and listened carefully about my problems. Highly recommended this company.
Little rocky at the start. All I would advise is have more faith in your client, especially when they have been knocked off a motorcycle by an incompetent driver who didn’t use their mirrors whilst legally filtering. After a year we have come to an agreement and I have won the case. I would like to thank Rachel Brown for listening to my comments and perusing the case and taking into consideration certain aspects of the situation. Great outcome in the end. Still waiting on payment but this was to be paid in 28 days.
Well I have had a terrible time with minster law. Firstly my case handler was appalling at keeping in touch then just disappeared, only when I chased things did somebody then assign themselves to my case, the communication has been equally as bad as the first case handler. There was a period of "not knowing" if we had the court date or not. My case was "lost/ on pause"at court. When it went to court I was told I did not need to attend then I got a message from the barrister who was at court and waiting to meet me? I was told I would find out the ruling on the same date... I didn't. I know my case was successful. I've asked several times how much compensation I am to receive AFTER the fees are deducted to which I still don't know. I'd already settled on a 50 50 split on bad advice from the first case handler. I just want to move on ...oh and as for the app that's not been updated either just like me *****update from minster law on Friday telling me someone from the team would let me know my final figure ....well it's now Tuesday and I'm still none the wiser....more lies
