Minster Law receives consistently positive reviews. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.
I was referred to Minster Law after being involved in an accident which was the fault of the third party . I spoke to Kevin Russell who was very helpful and explained the process to me in detail. Thank you!
Made it easy to make a claim Especially after a traumatic event
Initially, the service was very poor with no case manager assigned to my case for about two years. However, once Mallory Binks was assigned to my case, she worked hard to ensure that my case could be resolved and supported me to get the best possible outcome. If I could rate Mallory alone, I would give her five starts!
I recently had the pleasure of working with Minster Law on a legal claim, and I couldn't be more grateful for the support and service I received. From start to finish, the team was professional, knowledgeable, and genuinely committed to securing the best outcome for me. A special thank you to my solicitor, Matthew Wild, who was outstanding throughout the entire process. He was approachable, thorough, and always kept me informed at every stage. His dedication and clear communication made a potentially stressful situation much easier to handle, and I always felt that my case was in safe hands. I'm very pleased to say that the case was successfully closed in my favour, and I have no doubt that Matthew's hard work played a key role in that result. I highly recommend Minster Law, and especially Matthew Wild, to anyone in need of expert legal support. Thank you again for everything!
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When I called for an initial consultation I spoke with Hana, who was extremely personable and resolved all of my queries with clarity and precision. She made the whole process very approachable and comprehensible.
Carly from Minster Law was great. Constantly in touch with myself, giving updates. Very easy company to deal with. Can’t recommend highly enough. A very positive experience.
The person I spoke with did everything that was necessary in a very good timescale. Very knowledgeable. No stress, well trained. No faults at all.
I was contacted by Shannon H after my car incident. Shannon was very patient and helpful and explained everything to me perfectly. She explained all the next steps and what I can expect going forward and answered all the questions I had. Excellent customer service.
They were very helpful and kept it stress free for while while I made my recovery, always kept me updated and was never left in the dark. Would highly recommend.
I had the most kind helpful sweet caring people who really made me feel better at the end and not in tears like I’ve been for weeks being caring supportive and giving someone time costs nothing
Abigail was polite and knowledgeable. She answered my questions well and was very re-assuring
Lisa Warburton was very lovely and kind. She explained everything very clearly. Talking with her calmed me down. I'm a very grateful that she helped me in this process.
